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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7320 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 7,320 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price to keep your laptop protected incase something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he protection plan offers good value if you want coverage beyond the manufacturer’s warranty. It provides repair or replacement for accidental damage and defects, which adds reassurance for expensive electronics. It’s not cheap if extended for 24 months, but the peace of mind is worth it if you’re investing in high-end gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very accommodating staff! they are great with people with limited computer skills and fix everything. They even found items I lost in the cloud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best guarantee ever!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind and convenience of this plan is what I will always buy from Best Buy. Their guarantee is always top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Ian able to use protection plan on all my items that I purchased at Best Buy. I also love the no interest for 18 months 12 months, 24 months depending on the item so that’s why I keep coming to Best Buy number one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero extender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works good. So easy to setup and signal runs fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for any electronic is a must, and Best Buy has it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very attractive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know you have protection, but lots of time they say it doesn’t cover certain areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera set. Mom of 3 little ones and it helps. It gives me peace of mind . I would recommend this model vtech camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers defects and accidental damage beyond the manufacturer warranty, with repair or replacement included. Monthly plan spreads out cost but adds up if kept for the full 24 months. Useful for peace of mind on gaming laptops prone to heavy use, but not always cost-effective compared to self-insuring unless you expect drops, spills, or hardware issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Coverage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great thing to have coverage and discounts when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries, just happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection that money can buy. If you plan on purchasing any electronic. Do yourself a favor and get this first; will help prevent the headaches further down the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbud, i dont experience connectivity issue, however sometimes people will say they dont hear me when i am on it but i can hear them perfectly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection has been great saved me a few times if things did not work. worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind, One Month at a Time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the Best Buy Monthly Protection Plan for a 24-month term, and I must say, it brings a lot of peace of mind. Here's my detailed review: Coverage and Flexibility One of the standout features of this plan is its comprehensive coverage. It covers accidental damage, malfunctions, and even normal wear and tear, making it a robust safety net for your electronics. The monthly subscription model offers flexibility, allowing you to opt out whenever you feel like it's no longer needed. Customer Service The customer service experience has been seamless. When I had a question about what exactly the plan covered, a customer service representative provided me with detailed information in a friendly and prompt manner. Pricing While the monthly fee adds an extra cost to consider, the range of coverage and the peace of mind it provides justify the expense. Plus, when compared to the cost of out-of-pocket repairs or replacements, the plan pays for itself. Claim Process Fortunately, I haven't had to file a claim yet, but the process, as explained to me, seems straightforward and hassle-free. Knowing that I have this safety net makes me more at ease using my devices. Overall Experience The Best Buy Monthly Protection Plan offers a great balance of cost and coverage. It fits well for those who want to safeguard their investment without committing to a long-term plan. With its flexible terms and comprehensive coverage, it's a worry-free addition to any electronics purchase. If you're considering adding a protection plan to your Best Buy purchase, this monthly plan is definitely worth your consideration. Hope this review is helpful and, fingers crossed, that $400 gift card would be a great win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good BBP to save money and protect items!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage and Services: Best Buy Total Tech covers a wide array of tech-related services, from device setup and optimization to troubleshooting and support. The inclusive nature of the program ensures that various aspects of your tech ecosystem are taken care of. Technical Expertise: The technicians and support staff demonstrated a high level of technical expertise. They were able to address my questions and concerns effectively, providing solutions in a timely manner. Customer Service: I found the customer service to be responsive and helpful. Whether I had inquiries about the services included or needed assistance with a specific issue, the support team was accessible and willing to help. Value for Money: Best Buy Total Tech represents good value for money, considering the breadth of services offered. The program's pricing structure seems reasonable, especially when compared to the cost of individual tech services. Ease of Use: The process of accessing and utilizing the Total Tech services was straightforward. The convenience factor is a significant advantage for individuals looking for a hassle-free solution to their tech-related needs. Additional Benefits: Depending on the specifics of the Total Tech program, there may be additional benefits such as discounts on future purchases, extended warranties, or exclusive access to certain promotions. These perks add to the overall value proposition. In conclusion, Best Buy Total Tech provided me with a comprehensive and convenient solution for managing my tech needs. If you're looking for a service that covers various aspects of tech support and optimization, it's worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tempered glass is a great option for you guarding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tempered glass is a great option for guarding your device's screen. Its resistance to impacts and scratches is remarkable, which helps prevent damage. In addition, its installation is generally simple and does not interfere with the tactile experience. This accessory is a smart investment to extend the life of your phone. Finally, it manages to adapt perfectly without having to make a bigger budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Monthly Protection Plan is a Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy’s monthly protection plan, and it’s been such a relief! I don’t have to worry about unexpected repair costs or what might happen if my device gets damaged. The plan covers almost everything—accidents, defects, and even normal wear and tear—so I feel totally protected. The best part is how easy it is to use. If something goes wrong, I can just bring the item back to Best Buy, and they take care of it without any hassle. They’ve even replaced items on the spot or sent them off for repairs with quick turnaround times. Plus, I like that it’s a month-to-month plan with no long-term commitment. It’s flexible, affordable, and gives me total peace of mind. If you’re buying electronics from Best Buy, I definitely recommend adding the protection plan. It’s affordable, and the service has been excellent every time I’ve needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Planz

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with the protection plan. it helps but i think it should go up to 36 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, thank you best buy! I have peace of mind knowing that if anything goes wrong.The geek squad is there to help.

    I would recommend this to a friend