Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7320 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 7,320 reviews
  • Rated 5 out of 5 stars

    Avid fan!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m buying a phone, iPad, laptop etc, this is my go to support to make sure everything is always working at top performance! THIS is why I go to Best Buy over other vendors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing we ever did...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection has been wonderful. I think it is because Best Buy has stood behind their products. The store in Auburn, California has the best staff ever. Always greeted when I walk in and asked what I need help with. They always go above board to make everything go well. Always finding the best product, for the best price. We are lucky to have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives me peace of mind. I love that it covers our devices and I don’t have to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service, products, and deals on the PLANET

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has never failed me but literally saved my electronics, technology, work related and school devices from harm. I full recommend this product. It pays for itself in one visit. Best Buy products, Geek squad are the absolute best at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Made Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan is easy to use and takes the stress out of unexpected issues. Quick claims and reliable coverage make it worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used the Protection Plan yet, but we feel secure that we did purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I need lots of help with my electronics. They are always very patience and show me how to do it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have when needed. I have used their service several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Geek Squad for years now and they have fix all problems that I had and they were fast at it and when they said they will call you back after they fixed it. They actually call you back and explain everything to you love this geek squad. would recommend two friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech Protection Plan is worth it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of the Best Buy Total Tech Protection Plan for over a year now, and I'm so glad I signed up. Here are some of the benefits of the Best Buy Total Tech Protection Plan: Covers a wide range of products: The plan covers most of the electronics you'll find at Best Buy, including TVs, computers, appliances, and smartphones. Includes extended warranties: The plan extends the manufacturer's warranty on most products, so you're covered for even longer. Offers free repairs and replacements: If your covered product breaks down, Best Buy will repair or replace it for free. Includes other benefits: The plan also includes other benefits, such as free installation, technical support, and discounts on Geek Squad services. I've used the Best Buy Total Tech Protection Plan once to get my product replaced, and I've always been happy with the service. The process is simple and easy, and they replaced the item. In my opinion, I'm very impressed with the Best Buy Total Tech Protection Plan. It's a great way to protect your electronics and get peace of mind knowing that you're covered in case something goes wrong. Pros: Covers a wide range of products Includes extended warranties Offers free repairs and replacements Includes other benefits, such as free installation, technical support, and discounts on Geek Squad services Excellent customer service Cons: None Overall: The Best Buy Total Tech Protection Plan is a great way to protect my electronics and get peace of mind knowing that im covered in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I and covered and protected for my devices and plans, and it helps with budgeting for my device expenses for 24 months. Great plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Reliable

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Bestbuy protection multiple times and its great other than the service fees of course!!! But worth paying that versus a whole new product Haha!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to have additional coverage "just in case".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Security

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually buy extended protection plans, but this one made sense. Covering up to 24 months with flexible payments is excellent, and it helps protect my investment. My only complaint is that it adds up over time, but it’s still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way to keep my devices covered and not worry about additional warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Coverage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Best Buy Protection in the past and it is so worth it if something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice protection plan if your purchase needs to be looked at. Rated lower in value because never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with a birthday gift for my son. Hopefully we won't need to use it but just in case, it's better to have it than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my small living room for me and my family, the bass might is what sold me it seems small but its pretty loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is the best decision I’ve ever made…. Thank you all

    I would recommend this to a friend