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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7330 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 7,330 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done a really good job working with customers and making sure their equipment is working properly and if not, they replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is a worry free Protection all I do is take my item back to Best Buy for the repair and if they’re not able to repair it then I get a refund so I can purchase anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Best Buy protection as part of my Geek Squad package. This is money well spent. You are getting a lot of value in the forms of services, extended warranties, and discounts for the price of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really enjoyed having the protection plan this past year. It is very versatile and useful when supporting the products we purchased. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and location they are friendly help when i buy stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection is the best way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this adds protection to any purchase for up to 24 mo. is amazing. Well worth the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple; happy and proud for the benefits to have the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All on one coverage my purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying electronics is exciting until something goes wrong. This plan covers all purchases from the time of the coverage, so it's peace of mind for money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeded my expectations—excellent quality and incredibly easy to use. Give it a try and see for yourself. BB is definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the support and service we get with the Best Buy Protection plan up to 5 difference devices, including Apple Care for Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a total tech member this coverage is included with all of my purchases. I have needed to use it multiple times and it has been an easy process. If you are buying a big ticket item I would recommend adding this coverage. Best Buy stands behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection plan has been a great investment for my recent purchases. It offers peace of mind with coverage for accidental damage, repairs, and even replacements. The process for filing a claim is straightforward, and customer service has been responsive and helpful. Knowing that my electronics are protected for a low monthly cost makes it totally worth it. Highly recommend if you want to safeguard your tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's been great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items of purchase have been awesome and love the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the protection. It’s gives such a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only owned Apple products, which are worth the money. I purchase the Best Buy Protection plan, just in case my products need attention. So far I haven’t needed the protection and this is many years of ownership. I’m glad I have the protection, though, just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as it covers all purchases for 2 years with an active subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have, and the cashiers always thank me for being a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that a 2-year warranty comes free with every purchase on my Total Tech account. A big saving on all my tech devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind - a bit costly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the extra coverage on all of our electronics, providing peace of mind in the event anything should occur. Expensive however

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the money back we get with the protection and the chance la we get to return stuff

    I would recommend this to a friend