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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7331 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,331 reviews
  • Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about everything I got the printer to the computer the monitor so good!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the BBY Geek Squad Protection Plans i use it for all my products i buy from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need it. We kept while getting things but don’t need it now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very simple, easy and efficient.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something that it applies to it will automatically give you the protection, which is nice so I don’t have to do it manually. The people who work at the Best Buy by me are very kind and respectful, and they care a lot about your time full face that will take care of me and care of my products when I need some help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an annual subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The annual subscription to Best Buy was an excellent decision/ The quality of the products and the superb assistance of the Geek advisors ae worth it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Gee Squad protection on everything I purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for expensive purchases. I would highly recommend purchasing this when getting expensive gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to see they work and fix things for what they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for me and my family. Also the technology is great on this. It lets you know if it didn't lock and has it's own app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my new computer properly and did a great job explaining its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Recomendo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pode adquirir qualquer produto que tenha passado pelo servico Geek Squard. Pode confiar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great to have especially because life is unexpected and it’s nice knowing you’re protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment time was easy to set up, they finished all the work i requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service wait time usually not too long knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is a must have for all major and minor purchases. Modern technology is brittle and something will eventually happen and its nice to get a fix or replacement and not having to buy a whole new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better technology, great video and sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. These were so easy to set up. Most connected to the sync module and can be viewed quite quickly. For the price they work great for me. We have ended up getting additional cameras for our friends and family too. No need to spend on expensive camera system. These are so clear and work perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Protective I Need for Many Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great, and I like I can get service through the chat. Also, like I can add other protects I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never really used it more peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best buy announcing their change in selling hard disk 4k movies I will more than likely not have a need for any further need for these types of protections. I had this for all my other products I bought from Best Buy like TVs, gaming systems etc however I will go elsewhere to get those as I will no longer need to go into Best Buy for anything. So I won’t pay for the total protection guarantee for everything which I did for peace of mind never have used it except when I had them install my surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is a bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Geek Squad to come to my home because my computer monitor wasn’t working.. bought a replacement. Called GeekSquad to come to my house because my computer was running too slow. He recommended a new computer because mine was full and was several years old. Geek Squad came out to set it up. Geek Squad came out a fourth time to help me with new Windows 11 and to load a couple programs. Four visits and my cost was zero because I subscribed to total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the extra membership - it pays for itself!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a regular Best Buy customer this plan pays for itself over and over again because you get free protection on all of the products that you buy there as well as special treatment and special prices. This has saved us money in the long run over and over and we’ve been members for years

    I would recommend this to a friend