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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7331 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,331 reviews
  • Rated 5 out of 5 stars

    Exceptional Quality and Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's commitment to customer satisfaction is truly commendable. Their knowledgeable and friendly staff members are always available to provide expert guidance and support. Whether it's in-store or online, the customer service experience at Best Buy is consistently excellent. The staff members go the extra mile to understand your needs, answer your questions, and ensure that you make an informed decision. Their willingness to assist and their genuine desire to help create a positive and stress-free shopping experience sets Best Buy apart from other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan out there!! Easy to use and understand. Has been a lifesaver for our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KennethA2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy and Geek for taking care of my needs. It is important to have good company backing. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for devices purchased at Best Buy. Worth all the money to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BarryB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Great functions. Fast connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option for Covered Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service coverage provided by Geek Squad. Friendly, helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability that most every tech item I purchase has coverage. This makes more sense that purchasing indivigual warranty for each device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and informative. Do all they can to help and make it quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plan even if I don't have to use it. Nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have!! I have protection on all of my purchases just for that extra piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership is a great service. It has saved me money. Service is easy to get done and many follow thrrough options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest an extended warranty because nothing lasts as long as it's supposed to anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always nice to deal with them! great and knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for every device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having month by month protection. Always am able to take my product to Geek Squad for repair or service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has came in super handy... ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Winning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad definitely delivers superb service every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defiantly worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my Xbox and a year later I had an issue with my Xbox so I took it into Best Buy for repair. I did have to pay a deductible but that was expected. They could not repair the Xbox so they replaced it with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it says! A professional protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren’t a total tech member you should be! Save money and get protection plan with every purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Protecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best way to go, easy way to protect your valuables.

    I would recommend this to a friend