Customer Ratings & Reviews

The Geek squad is great, they know their stuff very reliable

The Best Buy Protection Plan is a true game-changer, deserving a full five-star rating. With 24 months of comprehensive tech support and Geek Squad protection, being a Total Tech Member has been a game-changer. This membership is among the best I currently have, and I eagerly renew it every year without hesitation. The peace of mind that comes from knowing my tech is covered is invaluable. If you're a tech enthusiast, this protection plan is an absolute must-have, and it's worth every penny.

Pros: Covers eligible products for up to 24 months against accidental damage, defects, and malfunctions Includes two accidental damage claims with no deductible Extended warranty coverage can be added on to most products Available in monthly or annual payments Easy to purchase and manage online or in-store Cons: Can be expensive, especially for high-value items Coverage does not include loss or theft Some products are not eligible for protection May not be worth the cost for some items

This protection is worth the price for the extra protection on my laptop. gives a little extra piece of mind.

The protection plan works great. I will always get one each time

Best Buy coverage should always be your choice when purchasing because you might not know whatever you buy can have a defect. With that said you will have the ease of being covered for a lot less than if you did not have this as an option.

I got this with my total tech membership and it's the best deal around. I wish they just had an exchange program instead of having the item fixed on site. Or even a rental program for your device.

Best Buy Total Membership has saved us money on a repair and purchase discounts than the cost of the membership. Also we have 2 computers in for an evaluation and clean up data. Appreciate the savings!

Smart to have for any future problems or complications. Highly recommended.

Never hurts always do purchase protection plan warranties for all my electronics

Good always helps with everything I recommend this service

Great to know that we are covered on our expensive electronics for Best Buy. Have been keeping these programs with our devices for at least 5 years now and although we don't need them often, they have come in handy on occasion.

I have made use of this several times and find it to be a good value

Always helps you figure it out and helps you to understand it

Best thing I got in Best Buy they protect everything I gotten with them 10/10 especially the deals they give when u buy the membership

Affordable, reliable coverage. Haven't had to use Best Buy Protection yet but with it being included with my pro membership, AMAZING

Some people don’t buy a warranty because they’re worried that it doesn’t cover what they will need it for or they worry that they’ll never use it well for the cost and the safe piece of mind and having to use this warranty once with multiple device ownership it pays for itself in a heartbeat, and I will always get the total Tech plan. Everything in my home has always been purchased through Best Buy

It is an excellent opportunity to protect your products. I had it for two years and during that time I did not have any failures in my equipment. But after not renewing, one of my devices was damaged and I could not have the benefit. Do not let your protection expire.

Always helpful and patient with my issues and questions.

I not only use Best Buy protection but recommend it regularly to my network clients for home and hotel managers to maintain and purchase notebooks, printers and supplies. Also great for Windows support services and printer support