Customer Ratings & Reviews

Glad this is in place. My husband had to have his computer replaced. Very supportive and helpful staff

Great savings if you buy from Best Buy multiple times a year. Regardless of how many times you buy from the store all items have up to 2-year warranty included with most items as long as your Total Membership is active. Keep in mind if your Total Membership is cancelled so are all the warranties.

Need to purchase cover everything every year. Worth every penny to protect your valuables.

excelent service and care to make sure the TV was set up right

To me its worth it because it covers the service of fixing and installing whatever you purchase from them. If you knkq your way around computers, desktops, I gues is not for you. Also, if you know know how to install tv mounts, cameras etc then not for you either. Thats just my opinion. Since, I can't do either of the above mentioned then I need to have this service. They're pretty good at what they do and so far Ive no complaints.

I like having the Best Buy Protection on all my products because it gives me piece of mind with all the electronics nowadays and potential for failure.

This product pays for itself. We have to return items on occasion and it makes it so much simpler

Wow what an upgrade! I have Eufy cameras etc installed on 2 different properties, have talked friends into also installing them on their houses. Cost money upfront but you save since your not paying monthly dues for security. These new cameras S330 S340 are heads above older models. They track (follow) people etc) I am buying 2 more now.

We have been with this program for years. Every time we think about dropping it, something happens, and we realize how much it would have cost us to repair our item, we end up appreciating the fact that we kept it!

I liked the service, as it covers many things such as repair service or help with electronic devices, general advice

Well worth the price for ease of mind to obtain the service you may need for any repairs or issues that may occur.

Love the Geek Squad - have been using them for several years now.

Im protected! All my appliances, tvs and laptop are from best buy, I purchased the protection plan and for the first time in years my samsung stove had a little problem, I called for help and received the best costumer service on the phone, the representative was very professional, I was scheduled immediately, he was excellent! I got a quick repair service! Overall rating five stars

I have been using Best Buys service plan for a few years now. As I add more products to our home it is nice to have the peace of mind that the are covered and serviced, if needed. Geek squad service as well.

Easy to schedule and the repairs were timely made.

Staff in store was very helpful answering questions and through the sale process. Delivery guys kept us up to date on the delivery time and very polite and helpful when they delivered our dishwasher.

Works great! Easy to operate. Easy to use. Will continue to make purchases at Best Buy

Great service, professional and nice workers. Good communication.

Great printer. Refill tanks the way to go. I got tired of wasting so much money on ink cartridges that I hardly needed to use but once in a blue moon just to always have them out up hoping they be fresh still which never would be the case. Now I can worry free any time ready to go prints for work or whenever I need thanks to the WiFi hp cartageless printer

I’m a firm believer in protecting major purchases. Haven’t had to use it this far however better to have it and not need it than to need and not have it.