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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7336 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,336 reviews
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first but glad, I added this, it also provides Apple Care which is more then the cost of this plan and has paid for it's self

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrolling and managing the plan is straightforward, ensuring convenient protection for your electronics and appliances beyond the manufacturer's warranty. If you're seeking a straightforward and dependable extended protection option, Best Buy's Monthly Best Buy Protection is worth considering, provided you maintain your subscription to keep your devices insured. Adding items during purchase using your phone number is simple and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection Eases Purchaser's Minds as Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eases one's mind about appliance repair costs and cost of having service people repairing/replacing parts or equipment.. Best Buy Geek Squad members provide almost immediate service and skilled service when we need it! And friendly, personable, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I buy a total member subscription all my items are cover you feel like you pay a lot of money for the first time but at the end, all you items are covered you don’t have to worry about buying on extra insurance anymore definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I know I have my products covered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the protection plan since things are changing so fast due to technological advances and don’t have to worry about something going wrong and needing a repair or replacement. Because of the rapid pace of technology improving, I buy these land if the plan costs less than repair or replacement. In the past I never bought these type of plans because things lasted longer and did not become obsolete so fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    webroot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my protection on my desktop and laptop from the virus attack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the protection of my devices every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan for the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for my Mom because she had a new TV installed and there was a discount on the installation included with the Plan. But, since then, the Plan has proven to be valuable in additional purchases and discounts available only to Plan participants. Plus, the added protection gives peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection.could be cheaper though,good to have protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printing Problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with the ink drying up and only printing very small print and only at the top of the page. HP got involved and was sure they fixed it but we had to wait until we received new ink cartridges because they felt the ink had dried uo even though it was showing it was half full. I think we have it fixed at this time, I installed the new ink today...08/31/2024. We will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision made was to purchase a “my Best Buy” membership. It paid off in one visit with an 5 year old “all in one” HP desktop that had all but died, or so I thought! Took it into the Geek Squad and within 3 days it was as if it was brand new and the cost?!?!? FREE with my BB membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are so nice if you have yong ones that is rough on stuff. Or even old gamers that is.. also rough on stuff It's a nice piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing offer for protection plan. Really loved and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio and great for portability. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely you need apple care if you own apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrenty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is ever an issue with the product best buy takes care of it quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and I always include this with my purchase! I truly have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy total tech member for 3 years now. I just like knowing when something is messed up or breaks I can make a phone call and they come to fix it quickly. The customer service is outstanding. I also enjoy the sales I get being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with how this service protected me on a major Sony OLED purchase resulting in a timely replacement of the television via the Geek Squad and have used the service for appliance repairs and computer issues as well. I appreciate the continuity of seeing the same Geek Squad members at our local BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great thing to get it's saved us a couple times

    I would recommend this to a friend