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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7335 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,335 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for two years on your purchased products is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved me so much trouble on technology with great service and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ll take care of all my appliances and definitely show that they care I have been shopping for the last decade and they are true to their craft

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Playstation portal (Open-box excellent) "claimed"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device, however it was suppose to be open box excellent and instead it was filthy, it had not been cleaned the battery was completely flat which is very hard on them, and all the buttons were stuck like someone had spilled syrup on them The main button X is damaged so it continues to stick so I will be returning/exchanging it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have the protection on my items. Definitely comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fairlakes BestBuy Audio Installers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy audio installers in Fairlakes VA are awesome John and his team of professionals have great customer service, they are very knowledgeable and customer centric. They should be commended for the outstanding work that they do. I recommend them to everyone that I know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Partial item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product but didn't get the remote with the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan protects anything I purchase for the life of the plan. I think it is a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a number of tech items. Well worth the cost and peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this. Got my laptop diagnosed and fixed the next day. Cool customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a part of Geek Squad is the protection service for all products that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Great price. Great quality of print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and value, highly recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for it self!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really happy with my Geek Squad/Best Buy membership. I have saved over $1000. since I started. All of the items I buy are covered for 2 years for repairs. I love the fact that I can bring in my computers for maintenance at no charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a worthwhile service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have cost me a fortune to get all the help I needed when my computer crashed and burned. I'm not tec savy and it is great to have the help to solve my problems. If I can't figure something out, or if I need to have my computer cleaned and updated, I just contact the Geek squad and they are very patient and helpful. It's been totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan so far. Where I live, there are a lot of power surges, so if anything is damaged by a power surge, Best Buy will replace it. I also wasn’t aware this protection plan applies to all items purchased thereafter from Best Buy, so many of the items I have purchased of late come with free protection, it’s pretty awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your products are so import especially having the geek squad! North Dartmouth is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the BestBuy protection. It came in handy when my laptop decided to die unexpectedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many TVs over the years and never had a bad one. Last week I bought two TVs and went to install them. One of the TVs had a small crack in the screen. No questions were asked your team just replaced it quickly and took care of it. I was happy that I wasn’t blamed for the damage. I definitely recommend the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection is like, super cool, ya know? It keeps my stuff safe for like, up to 24 months. It's, like, easy to use and stuff, and the customer service is, like, totally awesome. I totally recommend it to everyone who wants to, like, protect their stuff!

    I would recommend this to a friend