Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6954 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 6,954 reviews
  • Rated 5 out of 5 stars

    THE GREATEST EVER

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total membership is the single best purchase I’ve ever made. Excellent tech support and customer service that makes me feel comfortable and secure about making decisions. The protection policy all the discounts, including in home support. I LOVE BEST BUY!11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sign up now!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal I just broke my phone screen on a $1400 samsung. Best Buy replaced it with only a $100 deductible! They shipped the new phone right to my house, Ihad it within 2 days! They also sent a labeled envelope with prepaid postage in which to mail out my broken phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection (up to 24 mo.) SKU:6420449. It's a great addition especially with the purchase of a large ticket item. You are not only getting protection for the item bought at that time but everything you buy after that gets protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is such an amazing experience I found every employee so very helpful even offered me there email which I used and they responded on a timely manner. Simply fantastic. The purchase of my items went very smoothly and efficiently. Thank you for a wonderful experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit while we rebuild!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’d give 4-1/2 due to difficulty w Wi-Fi control but this thing cranks and cools really well. Hurricane Ian took out our AC but as we rebuild this is providing perfect sleeping conditions and cools a big area. Strong AC! It will be permanently installed in our bathroom; temporary location in bedroom in 33” window required tape to seal edges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, the geek squad support especially comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and price. This product is a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a bestbuy member and have the card. It’s my favorite store and I go there way too often. Honestly the zero interest two years financing and the protection plan really worth it and make it easy to get nice tech in an affordable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer in every way.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, long lasting ink, excellent photos, fast printing, auto feeder works flawlessly, overall I am very pleased with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Best Buy . I go there and the take care of me. The managers are super nice and helpful! Total tech support is amazing. If you have a problem….. it’s never a problem, worry free protection with the Best Buy total tech membership. Thank you Best my I am a loyal fan since 2006

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my frame Tv in my kitchen. It sounds amazing almost like a surround sound system. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a TV and had noticed something was wrong with the screen. We called Best Buy and within 1 day they sent us a new one and even hooked it up for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved My Butt

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my monitors went bad after 7 months so it was a good thing I had this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New look and feel!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and love the way it has changed! The streamlined look and feel is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart lock with easy install.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works perfect. Easy install. Total tech would not install because of my door. It took me about 30 minutes. I rated this a 4 out 5 instead of 5/5 due to keypad(purchased seperately). I would still recomend this lock. I would recommend getting the key cards as well. Easy to install, easy to setup and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me 3 times, always buy this when purchasing something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Worked Perfectly For Me!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech - So glad I purchased this as the installation from the Geek Squad was quick and when completed everything that they connected worked perfectly! I could not have done this myself. Unless you're an expert at hooking these things up, I highly recommend this Best Buy Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such A Great Protection Plan! I hope I can use it and get the full value out of it...but at the same time, I hope I don't need it. See the conundrum. Get the protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Orbi Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Orbi support for setup. Took about 45 minutes for them to get it working properly. Now that it’s fully operational it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest protection plans I've ever paid for

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best always has the best products with protection and installation. Never an issue getting service by them. Great customer service. I have protection on my 77in LG my LG refrigerator and my LG washer dryer set.

    I would recommend this to a friend
Sponsored