Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2012 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,012 reviews
  • Rated 4 out of 5 stars

    Great plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your item malfunctions, you can get a replacement or gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lacking in call center

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product coverage. Customer call center was frustrating. Their follow through was terrible had to call back several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great detailed 24 inch monitor for Macs!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor at a great price. True $699 and never on sale is not cheap, but if you are okay with 24 inches this is a fantastic and sharp monitor with great color accuracy and detail. Connects via usb-c thunderbolts and even has an additional usb-c thunderbolt to connect to a second monitor. Plus, two additional usb-c's for other devices. Unlike the Studio Display this can work with VESA mounts to. Gets very bright at 500 nets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live our Best Buy protection plan they are always available and there when you need them. There is never any hassle or trouble getting through they help immediately. That’s why we are customers for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In total the products are beatifull, Best buy is the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Customer Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the free two year protection being a member. Love this option since I used to have to decide what level of protection I was going to purchase. Also, I have never had any issues with returning or replacing a product under the protection. Great service and love the way they honor this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, thisbisbone ofnthebbest plans ive ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple car's done at Best Buy love the quality of work and the friendly service of the tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total care protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Care protection plan is awesome. If you're a person about a lot of gadgets from Best Buy it's worth it. Free shipping free installs and other benefits. But I heard recently they're going to change some things in their protection plan coming up so we just have to see how worth the plan will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a very simple procedure, thanks best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yup you need it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a difference in money saving budget. Basically you might lose money or save money. Basically, buy this product and don’t lose money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protections

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for any and all technology items in my opinion. Best Buy is great at replacing items that break or have accidental issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is very receptive to phone calls and any service needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround sound speakers. They make you feel like you're there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love total tech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had TotalTech for quite some time now, and I’ve been very happy with it. Recently, there has been some changes to it like there are no longer free installations which was a little hit but I’m sure we’ll get by. YouTube is a wonderful thing, and they can help me get things set up by watching videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the company with a lot of things and it is easy also if you want to apply to have credit with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Montly Protection - Warranty is good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the warranty protection on all the products. I understand I can extend it in the future as well to extend life even further. Replacing with the exact product or better is favorable to the customer and I have used this protection in the past with little issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as I hoped

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the sound is not as crisp as it is in the stores. I would hope that this unit especially for the price would be crystal clear and hi fi with everything. The only thing that really sounds top notch is when it does its sample mapping and spacing sounds. It does still sound as good as most others. I purchased it because I purchased the new Sony 75” mini led tv 93l. I wish I could adjust mids highs and lows but can not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st month good. How about in 24 months?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk to me again in 24 months. 1st month is good. I will have a better answer with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 24 month protection on everything that you invest in!

    I would recommend this to a friend