Customer Ratings & Reviews

They are ready and willing to help. Hassle free...

I love feeling protected! It was very useful and I was happy to have it!

The protection plan makes return items hassle free. It is good to know your purchase is protected.

I purchased this May 2023. After a full summer I can honestly say this unit work great. I used it in our largest room (20 x 30) with opened French doors to a hallway and it did not have any issues.

Ive put this on everything i buy from best buy. Any time I've need to talk to someone about a product they answer my questions completely. I've even had them come out with in da or 2 to check out my tv i bought from them . Love this and will continue to put it on everything i buy from best buy. Well worth every penny spent .

It seems like its a good deal, iv saved enough to make it worth it

I always go with a Best Buy warranty, always cover your products, excellent plan

What customer doesn’t want 24 long months of added protection for their electronic purchase? This is a true gift!

I used Best Buy to purchase 85 inch Samsung TV; klipsch Sound System, as well as HP laser Printer! Signed up for Tech Support warranty Program. The Geek Squad was great in setting up and follow up for equipment damaged in shipping(UPS Strikes Again & Again!) Nuce peace of mind to have quality support!

This program will allow you to rest at ease so that you can use your device and not have to worry about replacement or other programs that will leave you in worry some state that it won’t be replaced by best buy if you damage your device. Well worth it.

Easy, detailed, assurance you’re buying products that are protected. The number one reason why I go to Best Buy.!!

Love that your membership in the total Best Buy is worth it the first time you use it and the return process is 60 days and that’s awesome and unheard of thanks Thank you so much Brent w

So good we bought a second one! The ease and use was amazing, less time scoop and more time spending with family.

Best Buy's Geek Squad Protection is worth every penny; If something breaks within 24 months which could happen, it's a full refund or exchange. We spend a lot of money on electronics, appliances, and gadgets from BB so you might as well spend a couple of dollars more for a piece of mind.

Best thing you can get is to use the product for 60 days and if you don’t like it best buy will pick it up from your place and provide you refund. On top of that, covers the 2 day free shipping and provide kind of insurance for your electronics

Best buy protection is great. If your product is 1 month from being out of warranty bring it in because you are not satisfied with the product and use that money for the purchas of an upgrafe or equal valued replacement item.

Have been a bestbuy customer forever and have always purchased the protection plans on all my items...this program streamlines the protection on all my products...

Ha jng total Tech cover all your products you purchase is a no brainer for the price! Absolutely incredible guarantee and so easy to return a defective item if ever needed with no hassle! It's totally worth the small price yearly for what Total protection offers!

This was super helpful. The ability to return things with a longer window meant I was able to feel confident about my purchase. When a router I had failed to perform, the manufacturer wanted to give run-around, unable to provide loaner or charge for new unit and reimburse after fixing their known error; all in to push a delay return outside of warranty window--NEVER ASUS. The protection saved the day.

this a good deal. happy with the purchase. if tv is cheaper than my purchase they will match the price