Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2074 reviews
(2,074 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty program is worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy all electronics from Best Buy because of the warranty program
I would recommend this to a friendRated 5 out of 5 stars
Great 4k monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor after 3 years of owning! would recommend for gaming
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection plan is a MUST HAVE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Protection plan is a MUST HAVE for all your purchases
I would recommend this to a friendRated 5 out of 5 stars
24 month protection plan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan covered a gift I purchased later on…such a bonus!
I would recommend this to a friendRated 5 out of 5 stars
It's not a cost, it's an investment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super helpful. The ability to return things with a longer window meant I was able to feel confident about my purchase. When a router I had failed to perform, the manufacturer wanted to give run-around, unable to provide loaner or charge for new unit and reimburse after fixing their known error; all in to push a delay return outside of warranty window--NEVER ASUS. The protection saved the day.
I would recommend this to a friendRated 5 out of 5 stars
Quality Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Best Buy to purchase 85 inch Samsung TV; klipsch Sound System, as well as HP laser Printer! Signed up for Tech Support warranty Program. The Geek Squad was great in setting up and follow up for equipment damaged in shipping(UPS Strikes Again & Again!) Nuce peace of mind to have quality support!
I would recommend this to a friendRated 5 out of 5 stars
Always Buy This
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always take the Best Buy Protection Plan. It has saved me more than once.
I would recommend this to a friendRated 5 out of 5 stars
Such a strong coverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great protection service for sure I’ll recommend it
I would recommend this to a friendRated 5 out of 5 stars
Worth then money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.big fan of the Best Buy protection plans, have always had a good experience if needed to use the plan for repairs or replacement
I would recommend this to a friendRated 5 out of 5 stars
Lacking in call center
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product coverage. Customer call center was frustrating. Their follow through was terrible had to call back several times.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. No major issues or complaints. Everything is good
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Best Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product protection the best I have ever seen
I would recommend this to a friendRated 5 out of 5 stars
appliance repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan for covering the ownership costs that comes with appliances!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's Geek Squad Protection is worth every penny; If something breaks within 24 months which could happen, it's a full refund or exchange. We spend a lot of money on electronics, appliances, and gadgets from BB so you might as well spend a couple of dollars more for a piece of mind.
I would recommend this to a friendRated 5 out of 5 stars
Great program
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program will allow you to rest at ease so that you can use your device and not have to worry about replacement or other programs that will leave you in worry some state that it won’t be replaced by best buy if you damage your device. Well worth it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I love this product thank you for having this great product!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Rules
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a customer, I love having Best Buy total, protect all of my products!
I would recommend this to a friendRated 5 out of 5 stars
Don't get stuck without insurance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You must get insurance if you buying high priced items over $1,000!!
I would recommend this to a friendRated 5 out of 5 stars
One and still a great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this May 2023. After a full summer I can honestly say this unit work great. I used it in our largest room (20 x 30) with opened French doors to a hallway and it did not have any issues.
I would recommend this to a friendRated 5 out of 5 stars
yup you need it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference in money saving budget. Basically you might lose money or save money. Basically, buy this product and don’t lose money.
I would recommend this to a friend
