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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2013 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,013 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan has saved me multiple times. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service available at a store for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo backs up the customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great customer service! The cameras work clear n the notifications are always on point. You can see the license plate on your neighbors car n also you can interact with people through the camera’s microphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like coverage plan gives me piece of mind Best Buy is very accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a life saver electronics are expensive and it’s nice to know Total Tech has your back! We have used it a couple of times and overall impressed and not stuck with electronics for some reason stop working after manufacturing warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at what cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to buy this if you are making a large amount of purchases from Best Buy. I would recommend that you get this product if you are in need of a lot of assistance with IT problems or just with IT in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this monthly best buy protection plan in total coverage gives much greater ease of mind. I would recommend this membership to anyone buying products from Best Buy and for anyone concerned about any potential accidental damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have options for protection for my device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have options for protection for my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New smart TV install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young men from the Geek Squad were so professional and helpful in not only the install but operations of the TV as well..I'm in my 70's and not very Tech savvy..they made sure I knew how to navigate my way thru the new smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my plan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my protection plan, I have needed to use it more than once. The guys at Geek squad are patient, knowledgeable and were able to educate me on what happened to my computer. I also like that it covers my phone and other electronics in my home. Great Value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership provides excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my God! Best Buy Membership was the best decision we ever made…Best Buy replace our accidentally broken tv and soundbar the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing best one I have ever purchased. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect protection plan for the work station that i use everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself several times over when the TV I purchased was discounted by $750

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind:

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making purchases, if offer you should always purchase the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, yes, yes. Definitely recommend! Great purchase. Now I’m not scared of my computer or tech that I bought from Best Buy stops working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the investment for peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the investment for peace of mind. Protect your tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and security knowing Best Buy stand behind their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was a fan of extended warrenties until I got the total tech. Wow what a service idea, smart accessible profession who are able to communicate with us folks who only use and often don't understand how everything comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when needed. Modern electronic items are may to complex. Having this service gives you peace of mind.

    I would recommend this to a friend