Customer Ratings & Reviews

We have not had to call for repairs. When the technicians came to install our purchases. They are very knowledgeable and make sure you have NO further questions before they close out there service

Peace of mind knowing items are covered for you and can be repaired if needed

It seems like a great monitor. Haven’t tried it yet. Hope the title boxes don’t burn a ghost image into the screen after only a year or two.

It is always good to be safe and to protect your values. I hope everyone could take advantage of this opportunity. The plan offer fully protection of your items.

Works like a charm - advise getting it for everyone

Very useful for any type of situation, highly recommended.

Had to use my protection plan a few times and everyone was super nice and helpful! My items were either replaced or fixed very quickly!

I have always been a warranty buyer so when i made what i consider to be a major purchase on a big tv and sound system it was a easy choice. i am no techy.

go TotalTech, this service is part of the package; I highly recommend if you're setting up new AV room and want peace of mind; the more tech/smart things get, the more those pesky items might fail; nice to know, they can get swapped out

The protection plan that comes with being a Total Tech member is great! It covers almost everything I buy and it's free!

Geek Squad protection does a great job taking care of their customers. Plus it’s included on all purchases with the Best Buy Membership.

Worth it if anything goes wrong with anything! If you have kids using devices, i think it is a must. Marked down the value a bit because it used to be FREE repairs/etc.

Great plan easy to return and always on point when returning an item. Easy peasy lemon squishy

The best investment I have ever made for the protection of my equipment.

We've had total Geek BB Protection for 2 years now and it's great, especially when you have a TV that needs to be placed on the wall or you have questions or problems with something you've purchased.

Good to have in case any issues arise. Well worth it.

Good protection plan. Best buy covers for any damages as mentioned in their coverage guidelines. I had a flickering TV screen and Best Buy changed without any cost.

Great experience, quick shipping, stellar price, and great protection options. Would order from the site again.

Always good to have a bit of added protection on your purchases. Being part of the club for this option at Best Buy is great and something that comes in handy at times.

Love the HDR, ease of use. Syncing with other Samsung products is great. Watching anything outside is Amazing. Recommend this