Customer Ratings & Reviews

Great to have Geek Squad as a back wheel for the mentally challenged seniors. Chase Nd Jared were great and very knowledgeable. Made buying experience joyful.

Nice service! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

Great service; easy to use when you need it especially if you buy a lot of products from best buy

Protection is always needed these days in the technology field.

The Monthly Best Buy Protection Plan is a must-have if you want peace of mind for your electronics. It covers accidental damage, spills, and mechanical failures, which is super helpful. I had to use the plan when my laptop stopped working, and the claims process was fast and easy. No stress, no long waits—just quick support and resolution. Having up to 24 months of coverage makes this plan totally worth it! If you want affordable and reliable protection, I definitely recommend it!

The HP LaserJet Pro MFP M428fdw is a great printer for anyone who needs a reliable and easy-to-use device. It prints, copies, scans, and faxes, and it does it all well. The printer is also very fast, with a print speed of up to 40 pages per minute. One of the things I love most about this printer is how easy it is to use. The control panel is intuitive and straightforward, and the printer comes with a variety of features that make it easy to get your work done quickly and efficiently. For example, the printer has a built-in duplexer for automatic two-sided printing, and it also has a variety of mobile printing options. Another great thing about this printer is the support that HP provides. HP has a dedicated website for this printer where you can find all sorts of helpful information, including troubleshooting tips, driver downloads, and firmware updates. HP also offers a variety of support options, including phone support, live chat, and email support. Overall, I highly recommend the HP LaserJet Pro MFP M428fdw. It's a great printer for anyone who needs a reliable and easy-to-use device.

Way surpassed expectations. The graphics are plenty good and the software is not buggy at all. Game play is snappy and engaging. Anytime our kids’ friends are over, it’s the hit of the party. Best part is that u don’t need to keep track of all the pieces. Second best part is it enforces the rules so a great system for new chess players, etc. Usage is very easy for even my youngest (7 y/o to fire up and play solo) Pretty much every classic board, table or card is here or in a few instances a close replica if they don’t have licensing (eg, Uno is like oh no but it’s the basically the same otherwise). The custom games are pretty sweet too. Dizzy tanks is our favorite. There’s a cool bball game as well. there’s more dispiriting as a parent to see well thought out holiday gifts abandoned by springtime. Solve that problem with this amazing game table. This thing is built well, works right away and consistently, and will be gathering spot for kids and whole family for years to come. Just a huge success

The protection plan provides peace of mind for big purchases.

Im very pleased with the add protection is a peace of mind

I love the Totaltech 2yr warranty included with everything I purchase - with every penny!

Gives you the ease of mind to know that Best Buy has your back!

always feel good to have best buy protection on everything i got

Good to have when ur looking for protection on products you purchased

Great deal and makes everything easier shopping for all my gadgets at bestbuy

You are protected when you buy ANY product from Best Buy

Have purchased this service package for several years. Best service with friendly personnel has been outstanding.

As Total Tech Members for several years we love the perk of free Best Buy Protection on our products !!

The support from the geek squad team is incredible. It gives me such peace of mind to know my tech is in the care of such a passionate team.

Initially, I was debating between this and the complete Sonos Arc system since I didn't like the sound profile of the Sony HT-A7000. Although, I was reluctant to go with the 990b due to the apparent quality control issues, I decided to go for this flagship Samsung due to the fact that I primarily watch films on 4K(blu-ray) from my collection. Not all films are mastered in Dolby Atmos, 'Gladiator' (2000) being an example as the disc is mastered with a DTS:X codec. Watching the last scene of 'Gladiator' was immersive as I felt crowd noises coming from the rear speaker. I felt like I was in antiquity, standing there with Maximus in the Colosseum. Dolby Atmos is excellent as well when I watched 'No Time to Die.' Billie Ellish's vocals coming through during the credit sequences gave me chills and the scene following it, with Bond in the Astin Martin being shot at, sounded just like it did in the theater. I can't speak to older films mastered with DTS-HD, Dolby Digital, or Mono LPCM but I imagine it sounds good with the Soundbar set to Adaptive mode. If you primarily watch movies, especially on physical media, I would highly recommend this bar since Sonos doesn't support some of the DTS formats such as DTS:X. This bar and sub has plenty of low-end and watching 'The Fellowship of the Ring' and 'Sicario', I found myself lowering the bass on the equalizer below zero since the whole room was rumbling. So far, I have not had any issues with rear speakers disconnecting. But I am not too concerned if issues were to arise, since I am a TotalTech member.

I liked the price and the manufacture. Kodak has made a name for themselves over the years with phtography I figured how could I go wrong with pull down screen.