Customer Ratings & Reviews

So far I have not had to use this service but I am glad to have it

We always appreciate our extended support or products

Hopefully they do as they say if any assistance is needed

Extra protection is always a good thing to have. I'd hate to need it and not have it!

very nice and really helpful to get the appliance protected

Its important to remember the distinction between my best buy protection and Geek Squad Protection. For MyBBY, you have a deductible, kind of like a car insurance claim. Just thought others should be aware.

My recent purchase of the Pioneer Elite VSX-LX305 9.2 Channel Network AV Receiver, listed as “Open-Box Excellent” condition, turned out to be a letdown. Despite the high expectations set by the condition rating, the package crucially lacked the remote control. This omission rendered me unable to set up or experience any of the receiver’s features, effectively making the unit unusable right out of the box. The absence of the remote was a significant oversight, especially given the “Excellent” condition promise, which one would assume includes all essential accessories for the product to function as intended. Due to this issue, I am compelled to return the receiver. It’s a shame because I was genuinely excited about integrating this high-quality piece of equipment into my home theater system. This experience has highlighted the importance of thorough checks on open-box items to ensure they meet customer expectations fully. Unfortunately, this was not the case for me, leading to a disappointing and inconvenient situation.

Protection for your purchase is always good, it comes handy.

So slow, drinks a very expensive ink, software doesnt automatically connects to PC, need to go through long process. Photos quality is good, but all the complexities and a very complex process and slow printing just doesnt make it worth

I didn’t had to use it yet, but looking forward for best experience!

Hopefully I won't have to use this. I already had this because of a dishwasher that I had covered.

Awesome sound quality but leaks sound at a certain level

Good woofer sound. Good Bose Sync. Relatively good value.

Unit is good but not as much bass as I was expecting. Now had it for 6 months and it is starting to make some bubbling sound. Need Geek Squad to take a look at it. Net-net is not worth the money.

What’s not to like about extending your warranty out longer to cover you

Provides good service and protection for the products I buy.

I haven’t used the warranty yet. But it seems like a great idea.

After I installed the Asus ZenWifi ET12 everything worked well for about a week. I had full speeds everywhere in my home. I set up the node with a hardwired back haul via an ethernet cable to the main router by using the 2.5 ghz ports on the units. I even had signal on the 2.4 ghz band outside far from my home. About a week after I had it I noticed that the node was blinking red and was disconnected. I called Asus tech support and after some troubleshooting he determined that it was a hardware issue. Since I had only had it about a week I decided to just return it. For the short amount of time that I had it it worked great. Unfortunately it didn't work out for me.

Best Buy will take care of you with this protection plan.

It is good to get the protection plan just in case.