Customer Ratings & Reviews

I haven’t had a case to use this yet but it is nice having the peace of mind

So far so good from what was explained. Why not when you can save $100s depending on your shopping habits.

Greatly appreciative of the opportunity to leverage my protection plan to include all my electronics.

Wanna charge $750 for setup and delivery after you spend tons of money in their store. What a rip-off.

Good product. I am grateful for Total Tech service.

I love this item beautiful in place matching everything it’s truly inhance my room

Didn't come with all the exhaust stuff we needed contacted lg they sent parts but didn't fit exactly we finally got it hooked up probably 5 weeks after receiving it just doesn't cool like the none duel inverter one we have unfortunately returning

Definitely worth getting the Beta membership to have the extra protection on our electronic purchases.

It can be good if you keep up your total tech subscription. However, it is just additional costs with a chance that you may never need the actual protection service. It may come in handy, though, if you have protected items that eventually need expensive repairs late within the warranty period.

Good: air conditioner and heat. (oth are great), easy to install. Not so good: fan's a bit loud and remote is almost useless. Bad: I purchased one that worked great in air conditioning mode but when i switched to heat, it leaked all over my floor, damaging a large area rug. The one i replaced it with worked great in heat mode - for about 2 weeks. Then it stopped working all together. Because i have limited budget, I thought this would be good replacement for my furnace that went out last year. Now I'm using radiant oil-filled heaters thatkeep myliving area at 60-62 degrees..

Very good to have you sint have to worry when something

So far I have not had to use this service but I am glad to have it

I recommend this, its great for its value. Love it.

Hopefully they do as they say if any assistance is needed

We always appreciate our extended support or products

Extra protection is always a good thing to have. I'd hate to need it and not have it!

It feels bad to be paying a large annual subscription for total tech and then be asked to pay more for each thing after just 24 months.

They damaged my screen on my monitor causing for damage to raise the cost of repair. Very disappointed in the whole experience with best buy

very nice and really helpful to get the appliance protected

I wanted to love this. But I Setting it up is a pure nightmare. I have never actually been able to use it outside of one time. I am looking to trade it in and cut my losses. A smart tv would be better until the superior projectors become affordable.