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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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69%would recommend to a friend

Customers are saying

Customers are impressed with the extended battery life and the protection this case offers for their iPhone 11 Pro. Many appreciate the improved, slimmer design, finding it convenient and easy to carry. However, some users experienced issues with the wireless charging functionality, reporting slower charging speeds and instances where the case failed to fully charge the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Rated 5 out of 5 stars

    Battery pack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping to get a higher percentage of battery life for my phone but does not the case. Get up to 60%.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product we’ll build, doesn’t hold as much battery as I’d like

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly great overall just too bulky size wise but debut only charges your phone for about 15-20%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie iPhone 11 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The juice pack is great it’s a little bulkier than others I’ve had. I still enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my cell phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophies are wonderful! Always dependable and a great safety tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our phones because we use them so much for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I have been using it for a few years now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great. Serves its purpose no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent charging case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. Excellent quality.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in price but it only charges up to 45% of my iPhone. This is my fifth battery case from Mophie and all the prior cases were very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case does a job well done love it.....

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Battery only charges 20% at most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited to use this product but the wireless charging makes it slow and it dies before you can even charge more than 20-30%.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Moche juice pack iPhone 11 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend this product. I let my phone die to see how much it would charge with the morphine case. It didn’t even charge to 50%.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Didn't work for long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was only used twice - no longer charges neither the case or the phone. DO NOT BUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased unlocked I phone and got locked phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to Travel overseas and needed phone that I can use with any SIM cards. I was chocked to find out that the phone I purchased was locked through T mobile. I work as executive for international company and attend many meetings with staff. It is embarrassing to use my old phone with shredded screen. I end up buying another phone but will take care off this when I return to us.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality it didn’t work at all it would never charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $79 for a battery case that gives you 20-30% more power.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger is not long-lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended charger did not last as much as I expected. Half way through the day my phone was living off of my iPhone’s regular battery. I will be getting an exchange and stick to Apple products only.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not want to buy this one. This case does not have a good battery life . not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t hold charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged lasts up to about 15-20 minutes. Very disappointed.

    No, I would not recommend this to a friend
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