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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 126 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and durability of the Juice Pack Access External Battery Case. However, some users experienced issues with charging speed and the case's weight. A few also noted that the case can get warm during charging. Overall, the positive feedback on battery life and durability is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 126 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are life savers and buy one with each new phone. Bad news is that I have three fully functioning ones for the IPhone 10 and previous two. Wished there was a way to get credit for turning in the old charger cases.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Accessory!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! My iPhone is available to me almost all day long unless I am doing a lot of streaming online or using data heavy apps. I would highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for backup battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to use for work when my battery is running low. A little heavy but not that bad. Doesn’t fully charge your phone when low on battery but will give you more than 50%.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quick Charge On the Go

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these devices a couple of years ago and they are both still working just fine. Quick charge on the go!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what they used to be...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection it offers to the iPhone is still good. Raised corners to protect the phone screen if you set it face down. Good rubberized coating that you can easily grip, doesn’t feel slippery. The battery life is the downfall. I’ve purchased Mophie battery cases for years and they have always given my phones a full charge from about 20% capacity. This new Mophie barely holds enough power to charge about 25% meaning if my phone is at 20% charge it will only charge to 45-48% before it’s out of power. This is the second battery I tried thinking the first one was defective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its much more bulky than I had expected. they didn't have any in store so i didn't get to check before i ordered. I like the battery backup so i decided to keep iy and just put it on as needed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time I get a new phone, I never get one with out this battery backup case, gets great enough charge to keep me going til I can charge my phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long Charge For You

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so great for keeping battery life on my iPhone extended. This product is good for anyone and so easy to use! Best buy has the best prices!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Never have to use it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to use it because the IPhone 11 max pro’s Battery life is incredible

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item however I am just not into the wireless charging. The item itself is great and I would recommend it to those who do everything wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the iPhone 11 Pro Max and the battery is great but when you’re out all day without a charger it’s nice to have a back up. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great charger case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product I purchased is great!! Has a standard charging battery lasting most of the day. I would highly recommend battery case charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Extra power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Mophie Juice pack for many years. It has never failed me. When I need power it is easy to turn on and start charging my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every year i must have a mophie charger case on my phone. I am always the last person standing with a workable phone. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It’s the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used one on every phone that I have bought It has never let me down My battery is fully charged for at least a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case and battery pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these battery cases for my last I phone and I like it, This is the reason why I purchased this unit. Can’t really comment on this pack because I haven’t used it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone charge case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is ok it’s a little bulky I have no review number

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Weight

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and I’ve had a ton of morphine battery cases also doesn’t work with the vent charger and is a pain. Never fully charges on the wireless chargers either and is hard to find the sweet spot. I may have to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like having an extra battery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the mophie has made it possible for me to go an entire day without a charge.. say not to the cord!!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    great battery back up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, very reliable and isn't heavy. Dropped my phone many times and never broke, Luv my mophie

    I would recommend this to a friend
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