Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 126 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and durability of the Juice Pack Access External Battery Case. However, some users experienced issues with charging speed and the case's weight. A few also noted that the case can get warm during charging. Overall, the positive feedback on battery life and durability is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 126 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this case charger extend my phone batteery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Movie isn’t worth it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Don’t waste your money. To big and heavy to use any car mount. Doesn’t really give much “extra charge”... maybe 1/4. I initially bought this when I switched to an iPhone and had the Samsung cord free charger stand. Again to big to fit properly. I had it for a year, it’s cracked, chipped and now won’t take a charge. The only positive thing I can say is it lasted longer than Otter box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good piece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good one to buy for your iphone, light weight and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a little bulky

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very thick and the oil from fingers is very noticeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for on the go.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for emergency battery on the go but it will only charge up in around 40% of battery even with a full charge case. Also takes a long time to charge the case. 50mins-1:00 hour.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Poor for extended battery life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing about it is that I couldn’t get 5v of charge from it. The most I got was 2.7v which is real low for my iPhone 11 Pro Max

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Morphine case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t charge easily , charger port isn’t the same as Apple so it makes it difficult to use 2 different wires

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the extra battery thinking it would come in handy. My phone only charged 1% and the battery case was fully charged when I put it on my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Feels great however

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice and it is easy to use considering the top slides off. However don’t expect a full charge as it only gives about 25% before it needs recharged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two different chargers case/phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has to be charged with a micro usb cable when all my products use lightning cables. Not convinient to have to carry an extra cable in my car/office etc.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not able to charge phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new case. Boy did I pick the wrong one. Not able to charge phone. Tried all the shortcut tricks to correct the issue. Still won’t charge. The unit itself charges, but will not transfer charge to phone. Returning for refund. Not worth the money. Looked at reviews after I bought, no wonder it was on sale. Uggh, smh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    To expensive for what you get

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your battery is at 15 percent this case will bring it to 80 percent before the case goes dead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets drained of the charge quickly

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. The battery pack and get strand quick when it is in use. Not something I would buy another one of.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it’s really to heavy compare to the Apple one but it’s alright

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for extra charging on the cellphone. Dropped it once and broke easily, not good for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhhh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works well but if you're taking your phone in and out a lot as i do, this isn't the case for you. The snapping mechanism doesn't last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie Case for iPhone 11 Pro Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Will only recharge to about 30-35%, in order to get you to the next charge. Uses USB-C to charge. Added weight but not overt amount.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for less than a week and it would not charge my phone. I followed all the instructions but still wouldn’t work. I would have returned it but due to the covid19 Policy i don’t know if they accept returns. Would not recommend this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent for Price Point, but charge life is bad.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay on price point; however, charge life is very poor. After a fully recharged set, it would only take my iphone batter from low to MID at best, would recommend the higher models, because you will be continuously charging this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never disappointed with Mophie products. When I get a new phone I am looking for a Mophie case too! Hands down!

    I would recommend this to a friend
Sponsored