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Customer Ratings & Reviews

mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 93 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 1 out of 5 stars

    Doesnt give life specs describe

    • My Best Buy® Member

    I've bought this juice pack and noticed the life of the pack didnt last as long as the specs described, I took it back and got a new one and it's the same story. Very disappointed and will be taking the pack back... 100 dollars is a RIP off

    No, I would not recommend this to a friend

    • Brand response


      We're sorry to hear of your frustrations. If you feel your juice pack isn't working as it should, please reach out to our Technical Support team at 888-866-7443, as they can best advise on a solution. mophie

  • Rating: 4 out of 5 stars

    Reduces need to carry an extra battery pack

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This juice pack adds weight though trade off is power when running low and you don't want to carry an extra battery pack, charging block and cables. You don't get to 100% though the "back up" charge will get you past 50% enough to get you back to where you can charge your phone. Awesome for those on the road or travelling. I scored this 4 out of 5 as I don't have another product to compare this to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pros outweigh the Cons

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great feel to it, light and doesn't add crazy bulk to an already slim design. I've used Mophie products for many years and expected this product to deliver. Plus: USB C plug in, Q Wireless, light weight, fully charged phone in morning with fully charged case should get you through the day no problem. Cons: battery test took my Note 9 all the way down to -5%, turned on the Mophie case and it charged me back to -40% and was done. Come on now I expect at LEAST 1 full charge. Priced at 89.00 from Best Buy normal price for Mophie cases, hasnt been in stock at store since purchased. This is my daily case I would recommend but just know youre only going to get about 40% charge.

    I would recommend this to a friend