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Customer Ratings & Reviews

mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 88 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-16 of 16 Reviews mentioning:
design
  • Rating: 5 out of 5 stars

    Great design

    Posted
    Bs84
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The style looks nice, lightweight best product ever

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great new design

    Posted
    Ethan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Definitely a step up from the note 8 mophie. 1 piece, flexible and durable design

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Mophie makes quality products

    Posted
    Iceman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Lightweight, durable, functional, quality and fashionable

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable and convenient

    Posted
    Eddizz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    New design better than old, the texture grip feel good and one piece case more durable than the 2 piece.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome!

    Posted
    BigD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This thing is great, a little on the heavy side but it's a battery! It's nice looking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Reviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This battery pack has extended the battery life tremendously. It's sleek design keeps the phone bulk to a minimum.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very stylish

    Posted
    powershower
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    not bulky and does the job as described keeps phone ready to use for days. Feels good not slippery likemost batterypacks

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great backup

    Posted
    Deepseaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I spend a lot of time on my phone. So battery life is extremely important to me. This little device solves this problem and looks great also.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great look and feel

    Posted
    lilspicey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I enjoy the look and feel, its really light. its a great case, reason for 3 stars because for it being a charging case it doesn't give much of a charge for the price. but overall its a good case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sleek Design

    Posted
    Sarah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For an external battery case I feel that this has a really good grip to it as well as a lighter weight than some others I have seen. It isn't extremely bulky which was what one of my concerns with this type of case was. It slid right on the phone with ease and holds battery life well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Add on

    Posted
    jat3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great slim design adding protection and extending the already long battery time on the phone! Quick charging and access the stylist without removing the battery cover. Wow!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better design than previous model

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This battery case is a must have for anyone who is away from a charge source for long periods of time. I typically need to charge my more 9 after a couple of hours of heavy use. Stinky press the small button on the back of the case and wow withing an hour my phone is fully charged again. I now have a little over twice the battery life without having to find a charging source. The case is now designed so that using your finger print is easy, even for people with longer nails.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    On the go POWER..

    Posted
    FlaGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Always power on the run. . looks great and works perfect. . great quality!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for some extra battery but dang that bulk

    Posted
    shreaftv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you need extra battery, this is a great case for you. But if you hate added bulk or weight, avoid at all costs. It makes this beautiful thin phone feel and look like a brick. I also experienced some issues while trying to charge both at the same time. Once the phone was charged, sometimes it wouldn't continue charging the case. I had to press the button on the back. I ended up returning it because the added battery life didn't justify the added bulk for me, personally.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pros outweigh the Cons

    Posted
    50KClub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great feel to it, light and doesn't add crazy bulk to an already slim design. I've used Mophie products for many years and expected this product to deliver. Plus: USB C plug in, Q Wireless, light weight, fully charged phone in morning with fully charged case should get you through the day no problem. Cons: battery test took my Note 9 all the way down to -5%, turned on the Mophie case and it charged me back to -40% and was done. Come on now I expect at LEAST 1 full charge. Priced at 89.00 from Best Buy normal price for Mophie cases, hasnt been in stock at store since purchased. This is my daily case I would recommend but just know youre only going to get about 40% charge.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A nightmare to remove!!

    Posted
    KevinPhoenix
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I always enjoyed using the Mophie Juice Pack. Functionality-wise, it gives you the extra power needed to ensure that you get through the day on an otherwise questionable phone battery. I've owned such a case for nearly every phone I've ever owned. My current phone, the Samsung Galaxy Note 9, was supposed to be no exception when it comes to slapping such a case on. While the case does work well as intended; what no one seems to have mentioned, is that when you want to REMOVE the case from the phone, doing so is a total nightmare! I followed the instructions precisely, and the phone did NOT want to budge. It got to the point where I was pushing and pulling on the phone with all my strength, all while trying to keep that top half of the case pulled back away from the phone. I was pushing my thumb upwards from the bottom of the phone so hard that I inadvertently slid my tempered glass screen protector out of alignment, essentially ruining it! By that point, I was genuinely freaking out and only after my adrenaline spiked, was I finally able to get that case off. I was seriously afraid I had damaged the phone itself in the process. Miraculously, that didn't happen. Bottom line, stay away from this case at all costs unless you plan on leaving it on the phone 24/7 forever. Suffice it to say, I returned it. I wanted to like this unibody design, I really did. But now I'm wishing they had kept the two connectable upper and lower case halves they normally use in their Juice Pack cases. At least with those, you get good leverage for both insertion AND removal without fear of burning a couple hundred calories and shouting more expletives than a sailor trying to take it off!

    No, I would not recommend this to a friend