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Customer Ratings & Reviews

mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 90 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
feel
  • Rating: 3 out of 5 stars

    Great look and feel

    Posted
    lilspicey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I enjoy the look and feel, its really light. its a great case, reason for 3 stars because for it being a charging case it doesn't give much of a charge for the price. but overall its a good case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product for note 9

    Posted
    Juanito
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall is a good product I really helps a lot the wireless charging and feels stardy and firm material

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable and convenient

    Posted
    Eddizz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    New design better than old, the texture grip feel good and one piece case more durable than the 2 piece.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Definitely not worth the money

    Posted
    NIghtman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    While this battery case functions well and even feels nice on the phone, there is no way the size of the battery justifies the price. I don't often return things, but this product I did because the battery was smaller than what the Note 9 has internally and failed to fill it more than 30% or so.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    very stylish

    Posted
    powershower
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    not bulky and does the job as described keeps phone ready to use for days. Feels good not slippery likemost batterypacks

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sleek Design

    Posted
    Sarah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For an external battery case I feel that this has a really good grip to it as well as a lighter weight than some others I have seen. It isn't extremely bulky which was what one of my concerns with this type of case was. It slid right on the phone with ease and holds battery life well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for some extra battery but dang that bulk

    Posted
    shreaftv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you need extra battery, this is a great case for you. But if you hate added bulk or weight, avoid at all costs. It makes this beautiful thin phone feel and look like a brick. I also experienced some issues while trying to charge both at the same time. Once the phone was charged, sometimes it wouldn't continue charging the case. I had to press the button on the back. I ended up returning it because the added battery life didn't justify the added bulk for me, personally.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pros outweigh the Cons

    Posted
    50KClub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great feel to it, light and doesn't add crazy bulk to an already slim design. I've used Mophie products for many years and expected this product to deliver. Plus: USB C plug in, Q Wireless, light weight, fully charged phone in morning with fully charged case should get you through the day no problem. Cons: battery test took my Note 9 all the way down to -5%, turned on the Mophie case and it charged me back to -40% and was done. Come on now I expect at LEAST 1 full charge. Priced at 89.00 from Best Buy normal price for Mophie cases, hasnt been in stock at store since purchased. This is my daily case I would recommend but just know youre only going to get about 40% charge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very slim and premium looking

    Posted
    Garth
    • My Best Buy® Elite Plus Member

    How slim is this case? Well, this is the first battery case I've ever kept on any phone 24/7. And as a hiking/climbing leader, I've been buying battery cases ever since Samsung infuriatingly decided to make their batteries non-removable after the Note 4. The case certainly adds weight to my Note 9, but it adds much less bulk than I expected (compared to my slimmer Samsung-branded rugged case). Pros: Slim profile and premium feel --Cutouts amplify speaker volume --Both wireless charging AND passthrough charging via the case saves wear-and-tear on my USB-C port --Charges the Note 9 quickly, via battery or pass-through (1:59:00 for the latter) Cons: Price (Yikes! @@@@@@@ --Battery capacity (Only adds 40% charge to my Note). --Charging case wirelessly will top off phone but will not top off case (even after 6+ hours). But it's still a really cool function to have.

    I would recommend this to a friend