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mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 88 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-4 of 4 Reviews
  • Rating: 3 out of 5 stars

    Sweet Sorrow

    Posted
    MasterTarl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Case is built tight. It provides good impact resistance. Provides a really nice firm non-slip grip. Recharging is simple. Just press the button twice and it'll start charging the phone. However it does not provide a true one-to-one connection from C connector of the phone to C connector of the external juice pack for some reason. If you want to use Android Auto don't get this juice pack. If you want to use Mirroring or the DX function don't get the juice pack. None of these functions will work with this case attached. I spent days troubleshooting, Best Buy spent a few hours trying to figure it out. Took the Samsung Galaxy Note 9 out of the juice pack and everything worked. Android Auto, Mirroring and DX. Put phone back into the case none of functions would work. Additionally wireless charging causes the back of the juice pack to become very hot! In just 20 minutes time providing minimal charge in the process. I would not recommend this to anyone that wants to use any of those features. But if you're looking for a good battery pack to get you through a tight spot this is the one.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great look and feel

    Posted
    lilspicey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I enjoy the look and feel, its really light. its a great case, reason for 3 stars because for it being a charging case it doesn't give much of a charge for the price. but overall its a good case.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Okay

    Posted
    Bebob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's just ok. Didn't really see an difference in adding life.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not bad juice case

    Posted
    Omegalpha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Juice case is alright..case kind hard to take outl

    No, I would not recommend this to a friend