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Customer Ratings & Reviews

mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 88 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 4 out of 5 stars

    Pros outweigh the Cons

    Posted
    50KClub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great feel to it, light and doesn't add crazy bulk to an already slim design. I've used Mophie products for many years and expected this product to deliver. Plus: USB C plug in, Q Wireless, light weight, fully charged phone in morning with fully charged case should get you through the day no problem. Cons: battery test took my Note 9 all the way down to -5%, turned on the Mophie case and it charged me back to -40% and was done. Come on now I expect at LEAST 1 full charge. Priced at 89.00 from Best Buy normal price for Mophie cases, hasnt been in stock at store since purchased. This is my daily case I would recommend but just know youre only going to get about 40% charge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for some extra battery but dang that bulk

    Posted
    shreaftv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you need extra battery, this is a great case for you. But if you hate added bulk or weight, avoid at all costs. It makes this beautiful thin phone feel and look like a brick. I also experienced some issues while trying to charge both at the same time. Once the phone was charged, sometimes it wouldn’t continue charging the case. I had to press the button on the back. I ended up returning it because the added battery life didn’t justify the added bulk for me, personally.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good to a point for extra juice when needed

    Posted
    Pwhiddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Gives an extra boost to the battery if you forget to charge phone and busy. It is not the same size nor capacity as the built in battery as other's have mentioned so not like a second battery but believe it is 35%ish capacity ? The physical size is fairly compact and does not add a lot extra to the phone. Just nice to have that extra power when you need it and no place to charge. Wish the price was less given the battery capacity.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great idea

    Posted
    GGOTG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the idea of having the battery charger added to the case. Only concerns were, will the battery charge/drain battery if it's always plugged in? I don't want to hurt the battery life so new into the phone. Will it hurt that, right out of the gate? Also, it's a little too bulky to use daily, if I don't yet need the extended battery life. Mainly planning to use it once my battery life on my phone goes some.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reduces need to carry an extra battery pack

    Posted
    Noter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This juice pack adds weight though trade off is power when running low and you don't want to carry an extra battery pack, charging block and cables. You don't get to 100% though the "back up" charge will get you past 50% enough to get you back to where you can charge your phone. Awesome for those on the road or travelling. I scored this 4 out of 5 as I don't have another product to compare this to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sleek Design

    Posted
    Sarah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For an external battery case I feel that this has a really good grip to it as well as a lighter weight than some others I have seen. It isn't extremely bulky which was what one of my concerns with this type of case was. It slid right on the phone with ease and holds battery life well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good battery case

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good battery case. Gives an extra 50% battery increase. Quality is good. Drawbacks are my Samsung wireless chargers (including the new DUO) only charge the phone to 100%, will not fully charge case. Another issue is the USB will only charge, cannot use DEX, sync, plug adaptors in, etc.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Extra battery.

    Posted
    GadgetOfficer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fits great on phone. Has raised upper and lower ends to keep screen off surfaces. It gives the phone much weight but it's an added battery. Wireless is great but you have to find the sweet spot on wireless dock.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Functional. Simple. Slim.

    Posted
    Rylan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's slim and functional. I can recharge my phone on my wireless charging pad without removing case. I also purchased it so I could insert a magnet inside for a mophie car mount I already had. Great luttle case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good case

    Posted
    Tmadetouch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was an ok battery case. It took a long to fully charge. But overall good protection and gave me lots of extra juice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice

    Posted
    Kalrose5
    • My Best Buy® MemberMember

    Only charges phone to approximately 50% was hoping for at least a full charge. Love the size . Nice and compact.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good battery case. The extra power helps.

    Posted
    SeigiJigoku
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Battery case is pretty sturdy. Having the extra power helps get the phone through the day. I do recommend this other Note 9 users.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Battery case

    Posted
    Angelknight69
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great, light compare to others. Charge fast. Wireless charge works.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality product

    Posted
    Smach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Used these products in the past with good luck. Only draw back on this one is size and weight.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great bank up

    Posted
    WoodstockNole
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Im unable to carry charges with me a lot, so this has saved me several times.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good battery

    Posted
    Ajw31
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Give you more than double battery life. Does protect phone well

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good battery/phone case

    Posted
    Gabe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awesome battery back up and also protects the phone

    I would recommend this to a friend