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Customer Ratings & Reviews

mophie - Juice Pack External Battery Case for Samsung Galaxy Note9 - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 93 reviews

82%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 59 Reviews
  • Rating: 5 out of 5 stars

    Very slim and premium looking

    Posted
    Garth
    • My Best Buy® Elite Plus Member

    How slim is this case? Well, this is the first battery case I've ever kept on any phone 24/7. And as a hiking/climbing leader, I've been buying battery cases ever since Samsung infuriatingly decided to make their batteries non-removable after the Note 4. The case certainly adds weight to my Note 9, but it adds much less bulk than I expected (compared to my slimmer Samsung-branded rugged case). Pros: Slim profile and premium feel --Cutouts amplify speaker volume --Both wireless charging AND passthrough charging via the case saves wear-and-tear on my USB-C port --Charges the Note 9 quickly, via battery or pass-through (1:59:00 for the latter) Cons: Price (Yikes!) --Battery capacity (Only adds 40% charge to my Note). --Charging case wirelessly will top off phone but will not top off case (even after 6+ hours). But it's still a really cool function to have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case overall

    Posted
    DrButtcheeks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm the type that forgets to charge his phone every once in a while, so this case is practically a lifesaver. HOWEVER: if you plan on using your phone for Samsung for Dex, keep in mind that the way the charging port is set up will not allow you to use the type C to USB A adapter that came in the box. Lastly, keep in mind that the battery backup itself is only around 2500 mah, just over half the battery capacity of the Note 9 itself, so don't expect to get a full charge off it. Other than that, a swell case,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better design than previous model

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This battery case is a must have for anyone who is away from a charge source for long periods of time. I typically need to charge my more 9 after a couple of hours of heavy use. Stinky press the small button on the back of the case and wow withing an hour my phone is fully charged again. I now have a little over twice the battery life without having to find a charging source. The case is now designed so that using your finger print is easy, even for people with longer nails.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Earns a 5 star rating despite the smaller capacity

    Posted
    Traveltech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The same excellent performance I have come to expect from Mophie Juice Packs. I have tried several other brands and wind up back here every time. I do wish the Mophie had a little more capacity as I use my phone very heavily for work, but higher capacity packs interfere with the NFC function and seem to require removal of the pack for wired connectivity to my laptop and for wireless charging.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worked great on cruise

    Posted
    Jeffrey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Awesome battery case.Needs built in screen protector to make it perfect.Did not keep because of this.I blason has great cases with screen protectors.otter box sucks without screen protection.Glass screen protectors fall off in cold weather.Wish they would make this to protect a $1,200 phone .But for what it is it works perfect, would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best mophie case I've used!

    Posted
    Gray
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have had past mophie cases. This one is my favorite. It gives you a little more than half a charge. Its slim. One piece. It is matte with grip on it. Very comfortable to the hand. It uses usb-c! The way the bottom fits around the speaker it helps to project sound toward the screen so you don't have to worry about covering the bottom speaker. A win!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Get more life from your phone

    Posted
    Hellmark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you are a heavy phone user, this is a great case to have. Adds another 2500mA to the phone, to go even longer between charges. The other day I went nearly 10 hours of screen on time, and could have gone for more (I put it back on the charger when I went to bed). Also, the shape of the case is really comfortable to hold.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great back up charger

    Posted
    Jenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I work long shifts and often dont have a place to charge my phone. This case is great! I highly suggest it for anyone who works long hours on their feet or for anyone camping or hiking and doesn't have a power source available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great additional power souce.

    Posted
    softballsue13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Mophie power source with case for my Galaxy note 9 is great. Protects phone when dropped. it has LED lights that tell you what it's charged to. a push and hold button turns it on and off. charges fast

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice battery case

    Posted
    JbJb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Battery case is pretty nice, not super grippy or too intrusive in my pocket since I don't wear skinny jeans or tight pants. Easy enough to remove and set in battery case, would buy again if needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great battery pack case

    Posted
    MrPresident5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The mophie juice pack for the Samsung galaxy note 9 is a great item. The Note 9 already has a great battery life, but the fact that you can add even more life to the phone is great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Charger

    Posted
    HighlyFavored
    • Verified PurchaserVerified Purchase

    I absolutely love my mophie!!!! Very convenient and fast charging. Exceeded my expectations.. Although, I was surprised it didn't come with a USB cable for charging.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Protection and Extra Battery

    Posted
    leedrane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Attach it t the phone, charge them up, and then you are good for the entire day. It is made of one piece, so you don't have to worry about two pieces sliding apart. Well worth the money!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bought for my Assistant

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought for my assiasnt and she loves it now her phone stays charged allay unlike my mophie case I bought at the same time its been busted since I bought it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great juice pack

    Posted
    1Logiepogie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Mophie in my opinion makes the best juice pack for mobile phones. I could have bought a different brand for less money and sooner, but I waited till mophie released their product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Add on

    Posted
    jat3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great slim design adding protection and extending the already long battery time on the phone! Quick charging and access the stylist without removing the battery cover. Wow!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great backup

    Posted
    Deepseaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I spend a lot of time on my phone. So battery life is extremely important to me. This little device solves this problem and looks great also.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent case

    Posted
    L0ck1d
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's not too bulky, it hugs and protects the entire backside of phone. I got a second one for the fiance. Restores at least another 50% of battery life to phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Must have

    Posted
    Shannonm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I go on alot of mission trips. You never know when you close to a power source. This is perfict. It chages my phone 2 times

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Mich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We are taking this on a family trip to Disney World in a few weeks. The true test will be on how long it makes it throughout the day.

    I would recommend this to a friend