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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 221 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are impressed with the extended battery life and the protection this case provides for their Samsung Galaxy S5. Many appreciate the ease of use, but some find the size and weight to be excessive. A few users noted concerns about sound quality being muffled by the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 221 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the avid traveler who has too much pride to jack a spot on a wall in the airport or at a bar to power up their phone.... this is it! I love this Mophie and it recharges my phone quickly AND uses mini USB to charge it so you can use almost any charger. Oh make sure to register your device on Mophie site for warranty purposes while you have the receipt in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Great purchase. love it and the Best Buy experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Mophi. Protects , looks great and does what it says.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An extra battery without having to stop and charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Mophie portable before and when I found this external battery case and it was on sale, I knew I had to have it. This is the best thing for when you are in a situation where you have no access to an outlet for an extended period of time. Hot pink wouldn't have been my first choice, but I can always find it. This was good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mophie Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case. It offers decent protection from impacts, but even better, it charges my phone whenever I need it, not just whenever I'm near an outlet. The Mophie can charge my phone in about 2 hours, then I can plug the Mophie in later and it will charge both in just a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack will give my galaxy s5 a full charge if I turn on the charger and don't use the phone till its done. The only downside is the volume of the speaker on the phone is lower with the case installed since it routs the sound to the front of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Delivers the extra battery life promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a similar mophie with my S3 and I usually got about a 50% increase in battery life. I think I am getting about the equivalent of have two batteries when both my S5 and the mophie are charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister as a gift--she LOVES it. A self-described heavy-user, she frequently ran out of juice on her Galaxy s5 before the end of the day. She says with this Mophie, she still has 47% phone juice left at the end of the day (uses Mophie first, then phone).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Case and battery appear well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits securely on phone and has survived/protected phone from a one year old who threw it and used as chew toy. Battery charges phone about 1.5 times before needing recharge. Only used one month so to early to give 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speaker quality

    Rated 3 out of 5 stars

    Best Battery Case except Speakers being Blocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best Extended Battery case there is But it covers the speakers of the phone. sound gets dull

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom who still has the Galaxy S5. She had been eyeing this for a bit so a I caved and got it for her as a Christmas gift. She loves it! She has a bad habit of forgetting to put her phone on the charger. The only thing she didn’t really like was the way the case felt; only because it’s a silk feeling. She drops things like crazy! So thankfully I bought her a pop socket to go with her phone case... and she raves about it! Definitely would recommend and would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have low battery again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my husband. His phone was ALWAYS dead by 2pm. He ABSOLUTELY loves this external battery case. It fits in the same phone holder he had from before and is NO longer looking for a battery charger mid day!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my mophie juice battery pack. Recommend to all. If my phone dies while out just flip the switch. PERFECT. Feel secure that I will never get caught with a dead phone. Very important, also during a storm and no electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is wonderful no more carrying any power bank attachment. Same charging cable and uses the same charging outlet adapter less space, excellent for traveling. When the battery of the phone dies use the case battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great External Battery / Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've purchased a Mophie External Battery for my GS5 - it has "saved my bacon" on several occasions when the phone has discharged and I wasn't near another power source to recharge!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    This Is Lifesaver When I'm On The Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up because needed extra battery life when I am on the go during the weekends. When you are out and about and low on power, just turn this on and it charges your phone so you can catch an uber and get home. The best thing to do is charge this case overnight with your phone and you should be good to go. The only negative thing about this item is that it adds some weight to your phone, but that is just a small price to pay for double the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had only a short time but love it so far. Has the extra boost I need when I'm not near a plug in. Just a quick switch of the on button and I'm good.to go!!! It's all I expected.and more!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    A little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised if you don't mind the bulky size the extra power associated with this device is essential when you are using your phone for just about everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great look and battery life extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the finish on this phone. The red and gold both looked great in store. I have to remind myself about the battery life extension feature, but when I use it, it's a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a mophie juice pack for my old phone (galaxy s3) so I'm glad they made one for the galaxy s5. Great product overall. Awesome to have if youre traveling or working all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to. Has come through in so many instances where I would not have been near an outlet to charge my phone. Great investment for my needs.

    I would recommend this to a friend
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