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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 221 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are impressed with the extended battery life and the protection this case provides for their Samsung Galaxy S5. Many appreciate the ease of use, but some find the size and weight to be excessive. A few users noted concerns about sound quality being muffled by the case design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 221 reviews
  • Pros mentioned:
    Battery life, Charging
    Cons mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Extra Juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mophie external battery case for the Samsung S5 is just what it advertises. It keeps my phone running all day. I listen to audio books, talk on the phone, surf the web and check my email all day and I have about 80% battery left on my phone battery by midnight. It charges quickly so your back up and running quickly. It does add some weight to your phone and does add some thickness. In my opinion the weight and thickness is well worth not having to carry a charger all day or worry about running out of juice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    2in1 charger and case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. It charges my phone on the go when I need it just by a switch of a button. It makes the phone a little heavier and bulkier, but protects it from any mishaps. I like even more, because I got it on sale:-)

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Speaker quality, Weight

    Rated 5 out of 5 stars

    Just What I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case, love the sleek design. Doesn't make my phone feel bulky or bigger. When my battery is getting low I just flip the switch on the case and it charges my phone battery back up. As I read in other reviews If I am trying to talk to someone on my speaker on my phone I do have trouble hearing them. Otherwise it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great battery life, if nothing else! ha!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gives my phone pretty much 2 (non stop usage) days of life... The only downside is that it feels like I have a brick in my pocket because it's like twice the thickness and the weight of the phone by itself... so ying/yang power love... but overall.. i suggest you get it... it's nice to have my phone always be on 100% battery life! ha!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing product but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product, there's no need to charge with heavy use, I listen to iheartradio for 4 hours in the morning. Then music all day while at work. 12-16 hour days. However it changes faster if you're charging separately. Just be careful when your flipping the cover for the charging port when putting it in the case... Mine is completely broken off now. 10% to 75-85% with phone features all on as far as GPS and Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated above, so far, so good. I haven't had the opportunity to use it that often, however, when I have used it, it does exactly as it says. It's also quite attractive and protects my device from damage. It seems to be extremely durable. I would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Power Source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie does a great job at extending the life of my phone. If my battery is low I push a button and it recharges to 100%, thanks to Mophie. I love the gorgeous red protective case, although it is a bit bulky and heavy. Overall, I love my Mophie!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    First one had problems, exchange worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First juice pack i got worked about 25% of the time. Exchanged it for a new one, haven't had a problem since. Protects the phone and doubles the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Best charger phone case on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie is one of the only companies that makes a quality charge phone case for the S5. This case gives good protection to the phone and can charger the phone up to 80%.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Samsung Galaxy S5 Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Provides decent protection. Battery is available when needed however it does not automatically extend the internal battery. Well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mophie - juice pack External Battery Case for Samsung Galaxy S 5 Cell Phones because I needed an extended battery for traveling. I have to say, it saved me from having to plug into an airport outlet when I traveled overseas. I also like that the sound is redirected from the back of the phone to the front. I could hear much better and don't need to turn my phone around and put it to my ear when in noisy places. Having the cellphone case be the extended battery is also very convenient because I don't have to go searching for the battery in my backpack when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    No more low battery worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It provides charging power when I need it and provides the protection of a case at the same time. I subtracted points because the mophie needs to be slimmer, lightet weight and allow me to connect compatible thumbdrives easier. The area around the charging port on the mophie is raised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent for on-the-go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my boyfriend, whose phone is constantly roaming and battery is drained because of it. He also works 12 hour shifts, so he isn't around a charger for long periods of time. This case is great for him because it keeps its charge and charges the phone as fast as a rapid speed charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Awesome battery pack that stays wi/your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack stays with your phone at all times so it's not easy to lose, while protecting your phone as a case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Would buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes phone a little to smooth and heavy, so it's hard to get used to that first. But love the extra battery!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Yes, it is heavy but it adds the battery life that I need and at a fantastic price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speaker quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the juice pack works great. It heats up a little bit while the pack is charging the phone, but not too badly. Another downfall is that it covers the speakers so they don't work as well when it's on. But otherwise, it does a great job of charging my phone without connecting to a cable.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. The only thing that i do not like, it makes my phone bigger and heavier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Daughter loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my daughters phone charged & protects it from being damaged. She loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Nice looking and useful case for my S5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this Mophie case on sale at best buy! Makes my Samsung Galaxy S5 look even sharper than it already is. Although it is a bit on the heavy side but having that extra juice available more than makes up for it. Overall I'm satisfied with my purchase.

    I would recommend this to a friend
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