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Customer rating

Rating 4.5 out of 5 stars with 2161 reviews

91%would recommend to a friend.

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91%
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Page 1 Showing 1-20 of 2,161 reviews
  • Rating 5 out of 5 stars with 1 review

    Excelent

    |
    Posted .

    I am so happy with this purchase. I took it yesterday to Disneyland, my daughter and I charged our phones,mine was like in 40% and hers at 23%. We charged both untill 100% and there still left 2 bars on the case. My daughter has an iphone 6s and it fits too :)

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great fast charging case

    |
    Posted .

    It’s a great option if you’re looking for something that chargers your phone at a rapid rate. It also protects it. It has a bit of weight to it but other than that it’s perfect

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent for extra battery life on iphone

    |
    Posted .

    The mophie is an excellent product and used it before

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Broke in 3 weeks

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Male charging port on Mophie was scratched when purchased. Stopped charging after about 3 weeks. I missed the 30 day return window by a week, so Bestbuy would not exchange. Have not been able to reach anyone at Mophie so my money was lost. Very unfortunate and unexpected.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Just a Little Shy of Perfect

    |
    Posted .

    Great case that adds moderate protection for the phone. As compared to the Thin Charge case that I had on my previous phone, it is bulkier for sure, but you get used to it after a while. The case feels great in hand and has raised lips to add a little more protection for the front glass. Additionally, sound quality is enhanced for speakerphone calls (or playing music/videos) due to Mophie's speaker design; kudos there. The case is also very easy to put on and remove, and charges with Qi wireless chargers, which is great. So why is this case just a little shy of perfect? First, it is bulky; I can't help but think the thickness of the design could have been slimmed down ever-so-slightly. Second, it has a few design flaws related to charging and charge button. The button on the back that is used to charge the phone and check the case's battery status is easily pressed when putting the phone into a pocket or laying it down face up. This is a huge issue because the case doesn't recognize when the phone is 100% charged, so the battery in the case continues to drain, i.e. you may not have as much juice as you think you have when you really need it. Further, the phone charges slowly when charging from the case, which is annoying. Also, the case charges via Micro USB vs. lightning, so you'll have to either carry two cables or a USB-to-lightning adapter, and you'll need some kind of adapter again to play your lightning earpods. (On the plus side, music and data transfers fine through the case over Micro USB.) All in all, a very good case that could be exceptional with some design tweaks.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great concept, but the buttons are not reliable

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Overall I have liked having this case and it has been a lifesaver many times when I need an extra charge. However, one of the buttons came off after the third or fourth time I had to remove the phone from the case, and it seems to be a design flaw. Now it won't charge from my external batteries, but will only charge from a wall charger. I did not have this problem until about a month ago. Looking to replace it soon, but it has done the job and I have dropped my phone many times and it has protected it (paired with a glass screen protector).

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good for two years

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It worked great for two years. Effectively protected my iPhone 8 and recharged when my juice was low. I was able to go a whole weekend without having to charge my cell phone with an outlet. At the two year mark the input port on the charging battery pack started to get messed up. Now the battery pack barely charges.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Case!!

    |
    Posted .

    This is a great case for people on the go and use their phone a whole lot for business. I have an iPhone 7. Does it make it a little heavier, yes. Does it make it a little thicker, yes. But if you use your phone a whole lot it is worth the extra weight! My phone will get down to 10%, press and hold the button on the back, and within 20 minutes your back up to 100% and you’ve only used half of your backup! I also purchased the wireless charging dock and you just lay it on the dock and it charges the phone first and the case second. It’s perfect in the car on the go. It will play your music through the USB port. I also have the magnetic phone holder in my vehicle. It still works. I DO NOT know about the new iPhone 8’s. I do know that ALL cases for the the 8’s that are out do fit and work on a iPhone 7. Especially Mophie brand and any charging bases. I’ve used Mophie for a long time and their cases are very tough and can take some beating! Great product!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very good case

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Everyone in my family of 5 has one. They are all still functioning great after a year. The only issue has been when the top starts to get loose over time. My son is the only one who has dropped it several times to where it exposed the insides, but still works and the phone in good shape. Nice to have the added wireless charging for the iPhone 7.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good for battery back up but...

    |
    Posted .

    This is a great case which works awesome as a back up battery. I spent the day at Disneyland with my brand new iPhone 8, which was at 5% battery around 2 PM. I flipped the Mophie on and had no problems. It started charging my battery all the way up to hundred percent. I used the heck out of my phone throughout the afternoon and evening and still had about 30% battery left at 10:30 PM after the Fantasmic show. Keep in mind with the iPhone 8 you cannot use the lightning port when you have the case on, i.e. if if you wanted to use the lightning port for headphones, you’re out of luck.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Does what it needs to do

    |
    Posted .

    I purchase this because my iPhone 6 battery was not holding a charge my charge my iPhone will start off at 100% then drop down to 95% and the phone is dead within a matter of minutes. Instead of replacing the battery I decided to purchase this battery pack as a temporary solution until the new phone comes out. I could get an all day charge with general use on the phone. The only issue that I came across is the power button on the case can be easily shut off while in my pocket, on the older models it had a slide on off switch which I think it will be better versus a pushbutton power on and off and since the battery pack power gets shut off and my phone internal battery will drop charge quickly and then dies off and would not even know the phone is even off. The other thing I would like to see on this product instead of a micro USB charger to charge the case up it should be a lightning connector so in this case I had to end up buying a new car charger as well. It's definitely a good product minus those two issues that I described in this review.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great for the person away from their desks

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Before work provided us with phones, my phone would be at 60 percent before 10 am. I managed my day with two mophie cases for my iPhone 7 as part of my day was spent on calls while on the road. I was also updating our social media accounts multiple times a day with event updates. These are so much discreet to change your phone when instead of being that person scrambling with power banks and cables or looking for outlets every time you entered a meeting. Now I’m able to continue using the same cases for my new SE and 7 that work provided. I have the red for mines and black for work.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Generally good but the on/off switch is clunky.

    |
    Posted .

    I read all the reviews and compared this to the Apple case. For the most part, I do like this as while it adds some bulk it's not terrible. The good is that the battery does help keep your phone charged upwards of 2x the time. The challenges are that 1) the on/off button does indeed always get hit and I've noticed more often than not if I take the phone out of my pocket that's charging when I didn't leave it that way. They should fix that so that it will only go on when you want it to. Second, the charging cable. Micro USB is OK for Android and maybe even for wireless chargers but it's pretty sucky for an iPhone case. It should be lightning plain and simple so that users can use their normal cables and not have to worry about both micro USB and lightning. Other than that, it works as advertised. I would recommend it but with some obvious caveats.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Not very smart battery case

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Purchased this battery case since this is the only real game in town for an iPhone SE (2020) battery case. This is not a smart battery case like what Apple sells, so don't expect much from it. Two distinct "features": 1. microUSB port (not Lightning), and it will not support microUSB to 3.5mm audio adapters. Keep in mind that you will need to switch from lightning cables to microUSB cables. I contacted Mophie technical support about the audio adapter support and confirmed this finding. They did instead offer their Bluetooth headphones as an alternative. One microUSB to USB-A cable does come with the battery case. 2. Manual on/off to charge your iPhone. You have to manually press the button on the back to turn it on to charge your phone. So really, this is no different than a power bank with cable. It just gives you a compact case with a built-in adapter to connect to your iPhone. You'll have to decide if this convenience is worth the price. Just remember that you will not be alerted if your iPhone battery is low in order for you to turn on the battery case to recharge your iPhone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Go with what you know will always work.

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Before work provided us with phones, my phone would be at 60 percent before 10 am. I managed my day with two mophie cases for my iPhone 7 as part of my day was spent on calls while on the road. I was also updating our social media accounts multiple times a day with event updates. These are so much discreet to change your phone when instead of being that person scrambling with power banks and cables or looking for outlets every time you entered a meeting. Now I’m able to continue using the same cases for my new SE and 7 that work provided.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Must buy!

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Keeping and extending your phone battery has never been easier! A must buy for kiddos who like to ride bikes around the neighborhood! Their phone won’t die on them while they’re away!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent External Battery for iPhone!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have used Mophie’s Juice Pack External Battery Case before. I was happy to see Best Buy carried this product as I needed an External Battery Case. Installation of the case is quite easy and as I use my phone for extended periods of time each day, it is nice to use this battery back up and not to go plug in to recharge. I ordered the product and within an hour I was at the store picking up the Case at curbside. Great service and a great product!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great for those with battery life issues

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This is a great product for those who use their phone so much that the battery will not make it through the day. It offers protection for the phone and additional battery life. However, this is offset by making the phone a bit heavier and bulkier so depending on how you carry your phone this may or may not be for you.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Safe power cover

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Had power covers before but this one is new Technology so you can use a wireless charger. Adds a little weight to the phone but it’s easier to hang onto when you have it in your hand

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great battery case for iPhone 8

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve been using this type of case from Mophie for the last several years. I usually get just over a year of steady use before having to replace. Mophie’s warranty service has been good about sending a replacement, just pay shipping. This go around I received 18 months of use before losing a noticeable charge, well beyond the 12 month warranty period, hence this purchase through Best Buy. When it comes to fumbles/drops, it’s a solid case. No issues.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend