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Customer Ratings & Reviews

Your price for this item is $44.99
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The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 419 reviews

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Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the extended battery life and protective qualities of the juice pack helium Charging Case. Many appreciate its relatively slim design and ease of use, although some find the weight and price to be drawbacks. A few users also mentioned issues with heat generation and the headphone jack. The case's susceptibility to scratches was also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 419 reviews
  • Rated 5 out of 5 stars

    It's a life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me many times when my battery was below 20%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case except it is slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! No . The case is slick and has been dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to all, item as per specs!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beeps constantly when charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prior product that I used worked great. This Mophie Juice Pack beeps constantly while it is charging up my iPhone 5S. I will probably ditch it and consider the $$ I spent on it as a loss since I'm sure the store won't take it back after 30 days. UGH.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but overheats - had to send back to mophi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but realized it was overheating when I charged it. I had to send it back to mophie. I got a 'new' or returned one - haven't tried it out. I had a mophie for my 4S and I loved it. Nor sure about this one for my new 5S.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard the mophie case talked up so much I decided to get it but it was not as good as I expected. It made my phone got and the charge on the case itself didn't lSt long enough to do much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reserve power is minimal even after an overnight charge. A mere shadow of the previous version. Would not purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mophie is over-priced. Stopped charging after one month (have to return it to BestBuy). Doesn't charge as good as Mophie for iPhone 4. Gets REALLY hot when used. Overall not very good quality on this one. Also, very short cord for charging. Normally I would recommend a Mophie, but have been disappointed with this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good as an additional charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes cable has a shortage and phone and juice pack will not charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product does not hold up to usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the products construction. Case would come apart easily when removing the charging wire.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item because it is helpful while I am out and need a charge and dont have my charger with me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good power storage but low capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gadget has Good power storage but low capacity. Runs out of power to quick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this at all. You can't even use the same iPhone cable to charge, you have to get a separate microUSB cable for it. If I wanted to use that, I'd get an Android phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugly and poorly made but functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches easy. Don't like having to use earphone adapter. Cord too easy to loose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    should have gone with a higher capacity model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after my off-brand one went bad. Was happy with the overall look, but dissatisfied with its charging output.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is cool to have always a backup battery but the connect and charge is poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great resource but cheaply made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't suggest buying this product without understanding that it is extremely fragile. Came completely apart the first day. I'm going through a whirlwind with mophie corporate to get a replacement. Don't buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product offers ZERO protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone multiple times with an otter box. Zero issues. Drop it once with this case and I have a shattered screen. Piece of junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    OK, but there are some flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it is the first battery case for the iPhone 5 that is available (from a reputable maker at least). The case is beautiful, as far as battery cases go, and actually doesn't weight that much. The iPhone 5 in this case weighs roughly the same as the iPhone 5 in the Otterbox defender (183g versus 179g), but looks a lot slimmer than the Otterbox. I've been using this case for about 5 days now, and so I am pleased with the overall performance. It does increase the juice by about 80%. It's also nice that the adapter was changed over to the micro-USB. This makes charging much easier. I really like the Lightning port, but my house gadgets are mostly micro-USB based, so this makes it much more convenient. What I DON'T like about the case: - there is no pass-through syncing. If you are using the case, you have to sync with iTunes wirelessly. This is a terrible idea. Other cases that are coming up (Lenmar and uNu) can pass through sync, meaning you can connect through the micro-USB/USB cable to sync with iTunes. - the case battery is only 1500 mAh. I'm sure Mophie does this for the slim factor. However, they are coming about with the 1700 mAh Air battery case in a couple of weeks. I doubt the 1700mAh will be all that much thicker. So, it just seems like a scheme for people desperate for a battery case to rush out to get the Helium, only to have to consider getting yet another case a few weeks later.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack, Heat

    Rated 3 out of 5 stars

    Does not meet expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the battery does what its supposed to do, it doesn't do it as well it could have for the $79.99 price tag. Pros: 1. Well built. 2. Looks good. 3. Reserve capacity LEDs provide feedback on available charge. Cons: 1. 80% extra power implies that when I switch it on at iPhone 5 20% the phone should get to 100%. I've never been seen it go beyond ~70%. 2. Cannot use any other ear-phones/ head-phones apart from the stock iPhone ear-buds. Even then the base disappears into the case, so you will have to tug on the wire - so much for ear bud life. 3. Cannot sync using the provided micro usb cable. Have to get phone out of case for sync. The work-around is to use wire-less sync which is not one of my preferred options. So I have to remember to carry around two cables - micro usb & lightening. 4. Substantially increases phone bulk. 5. Phone & case heat heat up during re-charge making a rather warm pocket As the cons far out weigh the functionality I would rather carry a battery pack for re-charging my phone on the go. Will try the Air when it does come out. Meanwhile taking this back to BestBuy.

    No, I would not recommend this to a friend