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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 419 reviews

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  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the extended battery life and protective qualities of the juice pack helium Charging Case. Many appreciate its relatively slim design and ease of use, although some find the weight and price to be drawbacks. A few users also mentioned issues with heat generation and the headphone jack. The case's susceptibility to scratches was also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 419 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Helpful Battery Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to wear down the battery of my iPhone rather quickly, this especially helps me when I'm out and about, I'm able to just switch the case on and charge my battery while on the go. Certainly gives peace of mind. It is a little bulky compared to the actual phone, but other than that I don't have any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone Battery Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone was constantly running out of battery 2:00 every day (less that 30%)! When I got the mophie - no more worries!!!!! I have plenty of charge on my phone now. When it starts to run down, I just turn on the battery and I have 100% in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    mophies are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if anyone has an ipone, they know how short the battery last. with a mophie backup charger/case, not only if your phone protected in the case, but you would need to plug your phone into an outlet or computer to charge for a couple of days! even with apps on, my mophie keeps my iphone charged for 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory for iPhone 5/5s!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for iPhone 5 and 5s owners. Tired of your iPhone dying on you or needing to charge it at the most inconvenient times or situations! The Mophie is perfect. Charge on the go without plugging in. Easy to use, install and charge. There's nothing not to like about it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for iPhone 5/5s. Battery-life issue gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for iPhone 5 and 5s owners. Tired of your iPhone dying on you or needing to charge it at the most inconvenient times or situations! The Mophie is perfect. Charge on the go without plugging in. Easy to use, install and charge. There's nothing not to like about it!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Love the charger, needs a better paint treatment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally the case and charging aspect have never let me down. However, I bought it in a fun blue color and the paint treatment has not weathered well. It is chipped and scuffed in many places. I still use it, I just wish it had held up aesthetically as well as functionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essentially doubles battery life on iPhone 5/5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travelled to Asia and I was fortunate to have my iPhone 5 unlocked. In Asia I was relying heavily on GPS and cellular connectivity. With the mophie I was able to make it into the evening with heavy usage!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It charges my phone for hours of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge allows me to use my phone for hours. I've never had a problem with it interfering with my phone. And I do charge the case regularly. Not cumbersome at all. I just bought my husband one and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The charge I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mophie helps me make it thru the day. I use a lot of data and my charge always wears out. Mophie keeps me texting!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two as Christmas presents. One was for my teenage daughter, who burns through battery life constantly. Easy to use and nice to know that she has enough battery life when she needs it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Never charge your phone during the day again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case instead of buying an additional chargers for my house($30), a car charger($30), and a charger for my office($30). I am on my phone for work all day long and i was constantly having to plug my iphone in whenever i could to make sure my battery didn't die. After considering how much it would cost me to buy 3 additional chargers i decided to buy the case instead. I originally bought the Mophie Helium and it broke(i pulled the case apart to clean the dirt and lint off and the plastic cover that holds the electronics on the inside in came apart. I returned it to best buy and bought the Mophie Air instead. I will say that the Air is a better deal for the product you are getting. It is constructed better and the charge capacity is significantly better, my iphone will be at 10% and it will charge it back to full without an issue! The helium would charge it back to full if i turned it on at 30%-35%. For the additional $20 it will cost to get the Air rather than the Helium, it is definitely worth it but the Helium is a great product also. I would say BUY IT!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product for Iphones when your on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this little jewel and it does what the job when she needs extra battery. My family uses mophie juice packs on all our Iphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Really Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us a bunch of times when there is no charger or no outlet to charge your phone. Weight and bulk really not that noticeable and are far outweighed by the benefit of not running out of battery! My wife has gotten compliments on it and I don't have to let her borrow mine anymore! Would rate it 5star if external phone buttons were not recessed into case. I have the special edition mophie with the buttons on the case. Either way, you can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for giving my phone extra power during longer trips or on days where usage is simply heavier and prolonged. Nearly doubles if not completely doubles battery life on iPhone 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Does what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of battery life its good, I get down to 20 percent and i'll get a full charge. The protection is good enough, your phone shouldn't break or crack with simple falls even on concrete. The downfall is if you have it drop once or twice it can screw with the connection for charging and your phone will buzz like crazy as it connects and unconnected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light compared to other battery cases. Gives almost a full charge, which is very good considering how light it is. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Mophie!! Bought one for my husband too! It is so nice not having to look for someplace to plug my phone in to charge it, now I can get through the day without plugging in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mophie iPhone 5 charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very nice design and fit for the phone, works as advertised and is a great back up power supply. Adds a little bit of weight to the phone but isn't cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The mophie is a great way to extend cell battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mophie and the extended time it allows me to use my cell phone. My battery seems to run down quickly and the mophie gives an extended six hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Slim design. Easy to configure and works well. Maybe a bit pricey.

    I would recommend this to a friend
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