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Customer Ratings & Reviews

Your price for this item is $32.99
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Customer reviews

Rating 4.5 out of 5 stars with 689 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the AC Dual-Band Wi-Fi Router with 16 x 4 Modem's ease of use and performance. Many appreciate its convenient modem/router combo and the strong signal it provides throughout their homes. Positive feedback also highlights the router's compatibility with various internet providers and its affordability. The setup process is frequently praised for being quick and simple.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 689 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wi-fi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, strong signal but hard to change code .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router works really well, occasional WiFi issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and was very easy to set up with Comcast. Haven't seen any issues with wired connections but I have seen issues with WiFi. Sometimes the WiFi signal is there but there is no internet access. Haven't been able to find a fix for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router dual band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this with my Xfinity broadband, had purchased it to avoid monthly rental from Comcast ($10) every month, its worth the money, it has 2 bands 2Ghz and 5 Ghz, have connected all of my devices to 5Ghz and works flawlessly and has a good range, I can use the network till by car park which is about 30 meters away.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is for all the people that want to SAVE MONEY!!! easy set up, nice stand up components! Spectrum is my provider they still had to come out there were no connection from my apt. If anyone come to this problem no charge from Spectrum!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great savings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wifi modem to avoid paying rental fees. It was easy to get everything & everyone up and running. I was able to keep my same wifi name and password. The only difference we noticed was on the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem for both internet and VOIP PHONES

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem that I purchased for my mother. It works for her internet and her VOIP phone. She needed this type of modem for her Comcast internet and VOIP phone. Easy to set up, my 82 year old mother could do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good upper/mid level cable modem / router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is reliable, however admin interface locks up routinely and requires a reboot to restore. Also MAC ID DHCP IP reservations don't seem to work, with a IP reservation in place, reserved device will still join with another random IP address. Port forwarding / adv routing features all good. No issues with internet connectivity or wifi. Overall a good mid-high level choice for an average user, most will find the above issues have no impact on the functionality of the modem/router. Not the fastest cable modem on the market, for that you want to look at a 32 x 8 (32 downstream channels / 8 upstream channels) which typically start around $200 and up. At 16 x 4, this modem will support theoretical speeds up to about 600MB downstream connection. Unless your paying for top end, 1GB, cable internet service or are looking to upgrade in the future, this modem will work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Shipping Charges were to be free BUT were added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well; good speed achieved however when I purchased this it was to be sent shipping free with printer toner cartridges. The toner can separately and this was delivered almost one week later AND shippping charges were added DESPITE the fact that it was supposed to ship FREE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. Works great. Awesome warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up and has fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    The Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this device. The modem fits the decor of its location in my office. The instructions in English were easy to understand and to the point. All necessary items that were included were the only ones needed to set up operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Comcast customers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problem with this router. I play a lot of video games with no issue and i’m writing this review after more than 6 months of purchased plus stream movies with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem combo was a life saver. Plug it up and set up the password in minutes. Highly recommend if your in need of a router and modem as this is 2 in 1. Wifi all the devices in my apartment including xbox, cell phones, laptops and smart tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I have Internet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy and this router/modem was super easy to use! I was replacing a 7 year old router/modem that was no longer connecting. Luckily, my work PC had an Ethernet port, which my personal Macs do not. So that really helped. Don’t forget to recycle your old technology!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy setup. I had an ARIS before modem router combo before buying this one. I had higher download speeds with ARIS. This particular modem tends to slow down at random times but it does the job. I just do the typical stream and work so this fits those needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MOTOROLA MODEM?ROUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Xfinity company modem with this one.HAD LOTS of problems with it. This MOTOROLA modem/router was fairly easy to set up. Only problem was that I had to use my cellphone for info, but was good enough. Yes I would by this one again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this router/modem to be a great purchase for the money. Easy to set up. Within minutes I had it set up to my phone and laptop for printing. Very happy with my purchase and the service from Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Customer service is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in one shot rather than renting from xfinity on a monthly cost. It is working great - I had an issue called Motorola and they assisted me within in minutes up and working even better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go for this modem because it had four LAN ports. I am an Xfinity customer, and it was very easy to set up this modem. One thing I am not sure about is that between the two wireless connections (the 2G and the 5G), all the devices that I have switch back to the 2G by default; I am not sure this is normal or not. Other than that, connection has been great, and I have not had any issues with this modem/router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attempted to replace a comcast modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to replace a comcast modem. Seems about 20% slower and I've increased my speed at comcast. Not sure if that is comcast, or if the comcast hustle, as even Ameritech resellers would have issues with Ameritech (old phone company) messing with reseller lines, so perhaps getting a slower speed is to push me to "go back" to a comcast modem. I wouldn't rule that out at all in any way. If I would try again, I may upgrade to a little better modem to replace the comcast router, however, I do save $15 a month moving forward, so it was a very good first try to "get off the comcast" modem.

    I would recommend this to a friend