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  • Front. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • Angle. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • Left. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • Alt View 11. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • The image shows a black speaker sitting on a table with a plant nearby. The speaker is described as having a width of 4 inches (102 mm), a height of 5.2 inches (132 mm), and a depth of 5.7 inches (145 mm). Additionally, there is a book on the table, which is titled "Inspired by Nature."
  • Alt View 13. Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • UNLOCK THE FASTEST INTERNET SPEEDS AVAILABLE The B12 combines the latest generation DOCSIS 3.1 technology with a 2.5 Gbps Ethernet port for true multi-gigabit internet. xfinity Up to 2.5 Gbps COX. Up to 1 Gbps Spectrum Up to 1 Gbps
  • Choosing the Right Cable Modem: 1. DOCSIS 3.1 Compatible: 2. Supports speed plans up to 2.5 Gbps. 3. Approved for Comcast Xfinity, Cox, and Spectrum. 4. Requires cable Internet service. 5. Not compatible with DSL, fiber optic, or satellite services. 6. No built-in WiFi router. 7. No telephone port.
  • Superior Tech That Pays for Itself: Avoid monthly equipment rental fees by owning your cable modem. All while delivering next generation $504 internet performance. $672 $336 $168 1 year 2 years 3 years 4 years

Motorola - B12 32 x 8 DOCSIS 3.1 Cable Modem - Black

Model:
B12-30-10
SKU:
6599662
Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.9 out of 5 stars

  • Performance

    Rating 4.8 out of 5 stars

  • Setup

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the B12 32 x 8 DOCSIS 3.1 Cable Modem's ease of setup, performance, and ease of use. Many appreciate its compact size and sleek design, finding it visually appealing and easy to integrate into their home networks. Positive feedback also highlights strong connectivity and signal strength, resulting in improved online gaming and streaming experiences. The modem's fast Ethernet port is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Pros mentioned:
    Connectivity, Performance

    Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. No connectivity issues. Used with astound cable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dk1022, We’re glad to hear your cable modem is working smoothly and providing reliable connectivity. Thank you for sharing your experience and for choosing Motorola! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Connectivity, Performance

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No issues. Would recommend. Perfect sound

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JarodS, We’re thrilled to hear you’re enjoying your phone and the sound quality. Thank you for recommending Motorola! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Performance, Setup

    Fast and reliable modem for cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and connection to Xfinity. Works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Edrake911, Thank you for your feedback! We’re glad to hear your Motorola modem was easy to set up and is working reliably with Xfinity. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Speed

    You need this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is amazing. I get nearly double the internet speed I am paying for. That's what this modem is all about. This next part I had to find in a blog and confirm it with motorola: "Active Queue Management (AQM), helps organize data packets to reduce latency and improve streaming, gaming, and conferencing performance." Yeah especially for the price, you get what you pay for. Its compatible with most internet providers as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the awesome review, GinaD. We're thrilled to hear you're getting exceptional speed and performance with your Motorola modem. You’re absolutely right, features like Active Queue Management (AQM) make a big difference for streaming, gaming, and video calls. We’re glad you did the research and found it pays off! Enjoy the fast and reliable connection, and thanks again for being part of the Motorola family. -Mitch MotorolaMobility

  • Works well but runs hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to work fine. Not easy to get connected to Xfinity. Had to go through chat to get it connected and even then they had to have someone call me back to get it to connect. My old modem connected automatically with no interaction from Comcast needed. This thing runs super hot compared to my old Motorola modem. Even the cable connector gets super hot. Ended up returning because of that.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lvbestbuy, Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you faced getting connected with Xfinity and the heat concerns. That’s not the experience we want our customers to have. For assistance, please reach out to us at [email protected], and we’ll respond within 3-5 business days. We appreciate your feedback and your time in sharing your experience. -Mitch MotorolaMobility

  • Pros mentioned:
    Speed

    Good modem for upgrading the Internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and service very reliable connection

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tobiasofcourse, Thank you for your great feedback! We're happy to hear you're enjoying excellent speed, reliable service, and a strong connection. Your satisfaction is our priority! If you ever need support, don’t hesitate to reach out. -Carlos MotorolaMobility

  • Pros mentioned:
    Setup

    Easy setup and transition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was straight foreward with the isp while upgrading the modem, and mesh wifi.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShaneW, Thanks for sharing your experience! We're glad to hear the setup with your ISP, modem upgrade, and mesh WiFi was straightforward. If you need any help in the future, we're here to support you! -Carlos MotorolaMobility

  • Pros mentioned:
    Performance

    Replaced a Motorola 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and an improvement over my old 3.0 modem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Flounder, Thank you for your feedback! We’re glad to hear your new device is performing well and giving you a noticeable improvement over your older 3.0 modem. It's great to see that you're enjoying the enhanced performance! -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Cable modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, consistent signal. Easy to setup. Good quality product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StephenW, We’re thrilled to hear that you’re happy with your Motorola cable modem! Thanks for sharing your experience, and if you ever need any support, feel free to reach out. -Mitch MotorolaMobility

  • Pros mentioned:
    Speed

    Motorola modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola modem is suitable for high-speed computers

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review, THOMASH. We're glad the Motorola B12 modem is delivering the high-speed performance your setup needs. It’s a solid choice for reliable connectivity and smooth streaming or gaming. - Mike MotorolaMobility

  • Pros mentioned:
    Performance, Setup

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up, and works Great with my TP Link XE70 meshed Router network.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TerrellT, We're so glad to hear that your device was easy to set up and works great with your mesh network. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Performance

    Great modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem I got this to replace an old one that I was having issues with. I prefer to buy one so I don’t have to pay a monthly fee from Xfinity

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, TiTi. We’re glad to hear that your new modem is working well for you and helping you avoid those monthly fees. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • A Nice sleak modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and quality. Very modern and sleak. Had to return though because xfinity could not get the boot file right to allow for my full 2Gb service. Ended up going a different direction.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, JMK13. We're glad you liked the sleek design and quality of the modem. We're sorry to hear about the compatibility concern with your service provider. If you ever consider Motorola again in the future, we’d love to assist in finding the right fit for your needs. We appreciate you giving us a try. -Mitch MotorolaMobility

  • Gets The Job Done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a good basic modem for the money this is a great choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Tivoaddict. We're thrilled to hear that our modem meets your needs and offers great value. If you have any questions or need further assistance, please feel free to reach out to us at [email protected]. -Mitch MotorolaMobility

  • Pros mentioned:
    Setup

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up fast Sad Bestbuy customer service is awful though

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Imact, Thanks for the great feedback on the setup and speed! Sorry to hear about your experience with Best Buy’s customer service. That can be frustrating. If you need any support or have questions about your phone, we’re here to help! -Carlos MotorolaMobility

  • Pros mentioned:
    Speed

    Xfinity Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Xfinity XB6 -- nice and compact. Same speeds as the rental.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jason, Thank you for sharing your experience with the device! We’re glad to hear that the replacement for your Xfinity XB6 has been working well for you. It’s great to know that you’re enjoying the compact design and that you’re getting the same speeds as the rental. If you have any questions or need further assistance, please contact us at [email protected]. -Mitch MotorolaMobility

  • Pros mentioned:
    Setup

    Amazing cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, handles amazing speed. Setup was accomplished in less time than opening the box.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Xray, Thanks for the fantastic review! We're thrilled to hear that setup was a breeze and that your Motorola cable modem is delivering top-notch speed and performance. We love making things simple and powerful for our users! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Setup

    My best buy so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modem in the market right now because it is easy to setup with your internet provider.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, SohamP. We're glad to hear that your device was easy to set up and has been a great purchase for you. Enjoy your experience, and if you ever need any assistance, we're here to help! -Mitch MotorolaMobility

  • Pros mentioned:
    Setup

    Capable Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connected to Xfinity internet service. I bought as a interim solution to internet connectivity issues and it served its purpose without breaking the bank.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Cheekysailor. We’re glad to hear the modem worked well as an interim solution and that it helped resolve your connectivity issues without breaking the bank. We always strive to provide reliable and cost-effective solutions for our customers.
      If you ever need further assistance or have any questions, feel free to reach out. We're here to help! -Mitch MotorolaMobility

  • Pros mentioned:
    Performance

    great modem and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem but found one cheaper that still met my minimum functional needs

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, JamesW. We're glad to hear the modem met your needs, even though you found a more affordable option. We aim to provide great value, and it’s good to know you were able to find a solution that works for you. If you ever need any advice or assistance in the future, feel free to reach out! -Mitch MotorolaMobility

Page 2, Showing 21-40 of 63 reviews
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