Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1981 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,981 reviews
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old modem and separate wifi router, which was failing and speed was about 50/2 upload. The router had to be rebooted a couple times a day. I’m glad I finally made an investment in this Motorola combo router. Now I see speeds over 220 without changing my Spectum speed plan. We stream many devices at the same time and we don’t see any slowdowns. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very strong signal for our apartment. No lag on streaming and most importantly we use our cell phones on WiFi and it’s seamless. I’d highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it! I have a great connection in every room in my house. It has a strong signal and really works well. I really like Motorola product and have purchased other things they have made. The price was just right and I wasn’t looking to pay more than I did. My brother helped me research what was the best one. I will see how long it lasts to see if I would get another one in the future. So far, so good! I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older and separate Arris modem and Apple router. Improvement in reliability and in particular speed was remarkable at 4 to 5 times what it had been. The speed was maintained in a range throughout out our approximately 2000 sq ft single story home. Set up was fairly easy although did have to contact Spectrum directly by phone but it was done in minutes. Bought one a few months ago for a family member who lives in a Comcast area and was able to set up without contacting Comcast directly by phone. The speed and reliability improvement in that case was equally impressive. Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem/router with good wireless for our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy with these, as to be expected, and wireless speeds are good. I can't compare the range to others, but seems very fast within 40 ft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consistent WiFi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I've had. My last Motorola from 2012 got much slower recently. I upgraded to this one and have not had any problems. My only gripe is that they now require your WiFi SSID to be 6 characters long. My wireless network that I've had for years and years is 5 letters long, so I had to update all of my individual devices to reflect the new SSID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem and router combo for xfinity

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great with Xfinity connection. I’ve noticed no loss in speed and saves me the rental from Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super fast. The dual wifi and router makes it nice. Don't need to have multiple items. Haven't lost connection. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xfinity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's appartment at college and super fast speed and coverage. Was easy to set up for occupants and guest with both 2.4 and 5 speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good capable device... setup can be tedious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an Arris SBG6580-2 that had issues with frequent resets and lockups (apparently not uncommon according to reviews) after a few months in service. The Motorola MG7550 is designed in large part by Zoom, and I've had good results with Motorola/Zoom products in the past... and the reviews of the MG7550 gave no reason to think otherwise of this unit. I'm familiar with programming home routers, including features like WiFi MAC access lists, port forwarding, firewall rules, DDNS, and DHCP address reservations. I had all of the necessary information on hand, and I thought getting the MG7550 set-up would be a relatively quick process. The user interface was easy enough to navigate, with on-screen contextual help available for just about every item. Getting the modem activated with Comcast/Xfinity was a quick online process. I then started to program the MG7550's features... and that's where things started to get dicey. Although I was finally able to get everything working properly after several hours (I learned to back up the configuration after each significant change was finally successful), I experienced many inexplicable quirks in the user interface that made what should have been a straightforward process pretty painful. For example, when making entries for DHCP address reservations, all entries except one would enter properly but that one particular entry would cause the DHCP server to switch itself to "disabled" (with the only apparent recovery being a factory reset "start over"... hence the frequent backups through the process). Finally only changing the name of the device I was trying to enter for a DHCP reservation allowed the process to complete. Also, my DDNS entry reported that the DDNS provider was unreachable until, after one of many times cycling the DDNS feature off and back on again, it decided to suddenly work. My guess is that this all reveals a "not ready for prime time" graphical interface behind which is a pretty solid machine. At the end of the day, the MG7550 is working well, with good WiFi coverage for a unit with integrated antennas. The WiFi scanner is a very helpful tool in selecting WiFi channels/bandwidths. Hopefully some updates are forthcoming that will improve the usability of the programming interface... the bad news is with this being a modem/router combo, you're at the mercy of your cable provider as to if or when you'll receive any available updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install and I had fast internet in 30 minutes. I have Xfinity 200mb/s speeds and the setup wasn't difficult. It works great as I was able to download 40gb+ pc games in under 3 hours. My only complaint is that it is incompatible with online gaming. I was able to connect my Nintendo Switch and 2DS and browse online but when I tried playing games online I kept getting error codes. Aside from the gaming issue I was able to stream drawing sessions seamlessly and upload youtube videos really fast. If you now how to do port forwarding or creat VPN servers then you might be able to play online but I'm not that tech savvy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and Affordable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! No disconnecting from WiFi! I personally buy Modem and Router seperate! But got this for my sister and works good! Good price for a good brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, 2.4G range is limited but speed is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to set up. Works with Cox internet perfectly. Great constant speed and so far very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router With Great Speeds, But…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem router combo for our vacation home to lower our Xfinity bill, and let me just say, this router rocks. We upgraded from 75MBPS to 200MBPS, and this is able to get more than that through the entire house (which is just under 2000Sq Ft). The only problem however, was I had to return it for another, because the first one was not able to be activated by Xfinity. Other than that, great router, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement modem for our cable internet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up this modem and router and so far it performs flawlessly and meets our data speed needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my aging Arris modem that lasted 10 years. Took a chance on this model because of its 686mbps speed. My ISP is running at 400...so this modem is more than adequate. Modem and router configurations are quite simple..speeds are very good and so is the range. Haven't had any problems that I can think of so far. Would definitely recommend if you're looking for a 600 and under speed modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great router. especially it saves you money from all the cable companies that charges money to rent their equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sent Comcast modem back to them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were like many others using the cable company's modem and a separate wireless router. We were having frequent service interruptions. I called Comcast and they acknowledged that my equipment was woefully antiquated. I looked on their website to find compatible products and settled on this one. Easy to set up and much more consistent in service. My computer is always online and my Bluetooth printer connection is always ready to print. Great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. Blazing speeds, and very easy setup. Used with comcast service, and was able to self-install with no problem at all.

    I would recommend this to a friend
Sponsored