Customer Ratings & Reviews

I bought this to replace an Arris SBG6580-2 that had issues with frequent resets and lockups (apparently not uncommon according to reviews) after a few months in service. The Motorola MG7550 is designed in large part by Zoom, and I've had good results with Motorola/Zoom products in the past... and the reviews of the MG7550 gave no reason to think otherwise of this unit. I'm familiar with programming home routers, including features like WiFi MAC access lists, port forwarding, firewall rules, DDNS, and DHCP address reservations. I had all of the necessary information on hand, and I thought getting the MG7550 set-up would be a relatively quick process. The user interface was easy enough to navigate, with on-screen contextual help available for just about every item. Getting the modem activated with Comcast/Xfinity was a quick online process. I then started to program the MG7550's features... and that's where things started to get dicey. Although I was finally able to get everything working properly after several hours (I learned to back up the configuration after each significant change was finally successful), I experienced many inexplicable quirks in the user interface that made what should have been a straightforward process pretty painful. For example, when making entries for DHCP address reservations, all entries except one would enter properly but that one particular entry would cause the DHCP server to switch itself to "disabled" (with the only apparent recovery being a factory reset "start over"... hence the frequent backups through the process). Finally only changing the name of the device I was trying to enter for a DHCP reservation allowed the process to complete. Also, my DDNS entry reported that the DDNS provider was unreachable until, after one of many times cycling the DDNS feature off and back on again, it decided to suddenly work. My guess is that this all reveals a "not ready for prime time" graphical interface behind which is a pretty solid machine. At the end of the day, the MG7550 is working well, with good WiFi coverage for a unit with integrated antennas. The WiFi scanner is a very helpful tool in selecting WiFi channels/bandwidths. Hopefully some updates are forthcoming that will improve the usability of the programming interface... the bad news is with this being a modem/router combo, you're at the mercy of your cable provider as to if or when you'll receive any available updates.

This modem was very easy to set up. Works with Cox internet perfectly. Great constant speed and so far very reliable.

Bought this modem router combo for our vacation home to lower our Xfinity bill, and let me just say, this router rocks. We upgraded from 75MBPS to 200MBPS, and this is able to get more than that through the entire house (which is just under 2000Sq Ft). The only problem however, was I had to return it for another, because the first one was not able to be activated by Xfinity. Other than that, great router, would recommend.

Easy install, 2.4G range is limited but speed is good

its a great router. especially it saves you money from all the cable companies that charges money to rent their equipment

I bought this to replace my aging Arris modem that lasted 10 years. Took a chance on this model because of its 686mbps speed. My ISP is running at 400...so this modem is more than adequate. Modem and router configurations are quite simple..speeds are very good and so is the range. Haven't had any problems that I can think of so far. Would definitely recommend if you're looking for a 600 and under speed modem.

So far so good, been 4 months and getting better speeds and much better wifi range. I love the Modem and have had no problems with it since installation.I got it set up in less than 10 minutes.I did need to call Xfinity support to remove the rented modem from my account and activate this one. The call to Xfinity went smoothly with no problems.Providing a strong WiFi signal in every corner of our 4000 square foot house.I am very pleased with it. Very happy with this purchase and would definitely recommend.

I now get faster internet connection and a stronger wifi signal with my new Mototola-Dual-Band Router with cable modem. It was very easy to set up, the hardest part was getting a hold of the cable company so they could send the setup signal. I'm very happy with my purchase.

I had a lot of trouble with an 18 month old Arris so I went Motorola. Best move ever. Great coverage/speed, no drops, & outstanding performance.

We were like many others using the cable company's modem and a separate wireless router. We were having frequent service interruptions. I called Comcast and they acknowledged that my equipment was woefully antiquated. I looked on their website to find compatible products and settled on this one. Easy to set up and much more consistent in service. My computer is always online and my Bluetooth printer connection is always ready to print. Great upgrade.

This is a great buy. Blazing speeds, and very easy setup. Used with comcast service, and was able to self-install with no problem at all.

Just switched to Xfinity cable and internet. Was tired of renting a modem/router for $13/month. Did my research and this is the perfect solution. Was using a wifi extender with old router/modem and I don't need it with this. Have this on the first level far corner of a 2,700 sq. ft. house and get good internet in all parts of the home. Easy set up and no issues connecting all items to it. Very satisfied with this item.

Didn't want the pay comcast monthly modem rental fee, this works very well for the price i paid. Its a 2 in 1 modem has wifi router built in, wit dual band signal. For light to medium usage would be fine, i don't think its great for gamers. overall im pleased with the purchase.

Replaced a high-end Netgear modem/router that had terrible performance as a router in my large (4000 sf) home. The Motorola modem router has outstanding cable internet performance and extends the wifi signal throughout my home and into my backyard. Very easy to set up and to monitor connections and performance.

This item is the easiest to install! I am not tech savvy, that said, the directions included with the product could not have been easier! From the time I removed it from the box to working was perhaps 10 minutes. I had a Motorola product that was still working well after 8+ years- but with the times, I purchased a newer model- I hope it works as well. I am very happy with my purchase. I previously purchased a Netgear product for more money- was not impressed. Customer service is NOT based in the USA- I had to call and try to understand the representative with roosters crowing in the background. (Which is why that product was returned.) Motorola’s customer service is in the USA, another reason I purchased this product. I have not needed customer service but if I did, that was important to me.

So much better than using the one provided by the internet company.

Good router. Decent range. Very easy to hook up. Fairly compact. Decent quality and price point

As a replacement for my Comcast modem, I decided to get this modem. I notice a significant improvement in speed, connectivity and performance when compared to my Comcast modem. So far, I have connected multiple devices without any issues and it works great. You should consider purchasing a modem rather than renting one. In the long run, you'll save money.

Got this to replace my broken wifi router which i used since 2009. The new router is far better than the one it replace. Easy to install, fast and accommodates 3 tv, tablets, several celfons and security cams. I couldn't wait for the spectrum technician to fix the new router so i set it up myself and just called the spectrum helpdesk who helped me get it connected.

Decided to buy this instead of renting out Xfinitys router modem and I am glad I did. Not only did I get a better router than they would have offered, my bill will be 13$ cheaper each month without having to pay to rent their equipment. It will have paid for itself in just over a year. It was a no brainer to me. It was very simple to setup and I have had no issues whatsoever.