Customer Ratings & Reviews

We bought this to use with infinity. It was suggested we buy one instead of pay a monthly rental fee. We have good reception throughout the whole house.

Router used for daughters Comcast in Chgo. Setup easy.. Have not had any issues since 9/2020

Works great! I work from hone so I needed a good connection. No issues.

We were having problems with our internet signal reaching all over the house. This router/modem works great. Brings the signal to all corners of the house.,

Buffers a lot of the time. Internet seems ok but cable not so great.

Did not get used as it turned out my old one just needed a reset but service was great!!!

Definitely saw a great increase in our WiFi speed and easy to use!

I like the combo it works well...took longer to set up than originally thought but that's not the items fault

Purchased to replace a Zoom modem (which died after about 5 years) and a Linksys EA7300 router (which was only about two years old but did not play nicely with Roku while streaming SlingTV - crashes because very commonplace). This Motorola mg7550 has considerably less signal penetration and strength compared to the Linksys it replaces. But most importantly, when you try to enable parental controls, the download speed drops to <1Mbps!! And that is for ALL devices, not just the ones under parental control. A phone call to Motorola tech support resulted in being placed on hold. Ten minutes later a recording stated that my call would be answered in approximately 60 minutes. I wasn't sure I had heard it correctly, so I continued to hold. Approximately 5 minutes later another recording stated that my call would be answered in approximately 75 minutes. This time I knew that i heard it correctly, so I hung up! I called back a few hours later, and the wait time was 85 minutes. I went to the Motorola web site and sent an email explaining the problem. Two days later i finally got a response which stated, "Engineering is aware of the issue and is looking into it. With covid happening we have to time frame for a fix." I really find this unacceptable, and I'm probably just going to return it. I'm not sure when this model first came on the market, but i'm sure it has been long enough for them to identify and fix this issue.

Switched my internet provider and purchased this router with modem instead of paying a monthly rental fee. Very happy so far!

Was nervous I wouldn’t be able to figure it out. Website walked me right through it and poof...no more paying to rent one!

I wasn`t sure on what modem I needed ,your salesman was very knowledge in what I need and showed me the rite modem.

Speeds get bottlenecked. Even with all of the firewalls down the channels are inconsistent. I love the easy access for settings but just not impressed.

I like this router, it works really well. I get Wi-Fi coverage through the house. The only issue I have is that the admin management s/w isn't very intuitive. Difficult to manage and change settings.

Router/modem works well with my Xfinity service. Product pays for itself in less than a year (rent vs buy).

Exactly what I needed to return my rented xfinity modem.

I needed to upgrade my cable modem. I did some research and decided on this unit. Works great!

This replaced the router we were renting from Xfinity and works perfectly. Great signal throughout the house.

The worker said easy to set up not so true but I knew that. Nothing is just plug it and that’s all.

Fabulous service, valuable information and knowledge and rapid transaction, and I like that! Thank you