Customer Ratings & Reviews

Pretty simplistic setup/design. Works okay, nothing spectacular. Basically what I wanted for the price and use.

We've only had this modem/router for a little over a year and it is already going out. With how much we paid for this thing, I would have thought it would last longer than 15 months. I bought a modem in 2008 that lasted 9 years. My last one lasted 3 years. This one only lasted 15 months. Are they making them less and less reliable over the years? I feel scammed by the companies who make these devices and cannot help but feel that planned obsolescence may be at play here.

My internet comes and goes and its not my service. Have to reset the modem/ router pretty often. Not completely happy.

Started with this one and had to return it and get just the Router. DOCSIS 3.0 built in modem does NOT with Blue Ridge in my area

It works great as long as there aren't any walls between you and the modem, or it's connected via Ethernet cord. Our house is about 1100 sq ft. Our living room is next to the room that has the modem it and there's barely enough signal strength for streaming apps. I'm disappointed in it, but at least it kinda works.

I purchased this item last month. The product works well, but I don’t get the advertised speed.

It works fine if you're in the same room as the modem/router but it doesn't work too well in other rooms.

Returned this item because it was slowing down the internet

This item cost over twice what the last two modem/routers I purchased cost, and it didn’t work as far in the house as the others! Even though this was supposed to have a built-in booster for the Wi-Fi it had the worst signal! This item was returned.

Not a fan of the modem and router combo. Good for what it is though.

Didn’t work for xfinity like the box said it would so I didn’t like it

I bought this combo thinking I would not have to lease from my Internet provider....WRONG....this product lasted exactly 45 days before going out. I had a power surge 2 days ago my power flickered for 30 secs came back on but router/modem was done even while being plugged into a power strip tried calling Motorola to troubleshoot it was Saturday but they wasn’t open until Monday so in the meantime while be quarantined in the house for the corona pandemic I had no tv/internet, Comcast came out early Monday morning to fix the problem and discovered the modem was shot. I had to rent there’s to have service called Motorola stayed on the phone waiting for someone to answer the line for 2 hours for them to say I have to hook the product back up so they can troubleshoot after I being doing that for 2 days and Comcast tried with no luck this product is Garbage along with MOTOROLA.

Unfortunately I had to return this router because the signal wasn’t as strong as my last router.

I am not sure how to rate this one. We were unable to get it connected and we purchased it because it said it was easy to set up. It may have just been us. we returned it so I am not going to say anything negitive.

Needed a satellite With modem this was not the correct item for what we needed

Disappointed in the slower buffer with this product

The signal is not the best. The signal is constantly having problems.

It works good but seems to not work with my plaster walls well

After 3 months of use, the 5G stopped working. Already tried everything, but I am not able to navigate using 5G. I regret buying this device instead of using the one provided by the carrier.

Didn’t work for my needs, customer service was great