Customer Ratings & Reviews

This router would reset itself 2 or 3 times an hour. Worked with both Motorola support and Comcast support to troubleshoot the issue but remained unresolved. Returned and purchased a different product.

Worst modem router I have ever used! Keep losing connections whenever there are more than 6-7 devices connected. Please go for Netgear or any other better brands.

I would like to have given a 0 star rating. It cost $169.00 plus tax and lasted three weeks before it quit working. It deserves a 0 star rating. Dont buy this junk. You only have 15 days to return ieven if it completely quits on you.

Box advertises up to 300Mbps. Wireless is between 12mbps and 50mbps. Not worth it unless those speeds for $150 sound good to you. We returned ours.

I won't recommend this modem, initially, it works fine but the 5g function always has some problem to connect to the internet, I suspect it is not quite compatible with XFINITY.

Only rated it one star because I had to return it, it is not compatible with business internet accounts with Spectrum.

I have bad experience with this product either this specific item is faulted or so. But I am requesting for replacement. It keep disconnecting and reconnecting

Had it for a month now. Wifi drops every hour and it needs to be reset. Highly NOT recommend.

WiFi connection drops constantly, not compatible with Nest thermostat. Return period was over, so I had to turn off WiFi and connect an external router.

Three weeks and still can't connect to comcast xfinity. Even their tech support cannot figure it out. And yes it is compatible with their service.

This product is not working as expected. I have tried to return store unable to take that item back and they said I am not eligible to return this product.

Replaced my SB6190 and eero (2) mess network routers with this modem/router combination. The speed is better throughout my 2000 sq ft home than my previous setup. Easy installation and setup using a web browser. Both 2.4GHz and 5GHz WiFi networks are fast with excellent range. I'm only using 1 of the router's gigabyte ports to connect to a 5-port gigabyte switch which serves a server, desktop and a printer. Couldn't be happier!

Useless Modem, worked well first few months and then I g=have been calling Optimum every week

one of the ports is inactive. Wi-Fi fades in and out (have to keep refreshing my wifi on mobile devices)

I thought this was a good buy till Ingot it home and found it was too slow and not capable with Xfinity service

Stopped working 30 days after purchasing.. Always buffering now not connecting with xfinity.

i bought by mistake,the cable modem router i return to the store.

Loses the higher speed and has to be restarted alot.

Works well, until it doesn't. Bought this in Feb and it's dead in Oct of the same year.

Been having problems with Roku starting up with this router, The one from comcast worked better