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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,982 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for cox cable to avoid paying a rental fee. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great from everyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range on this thing is amazing, I had an old modem/router that could barely reach my room and the speed wasn't that great but this thing gives me the coverage that I want and a speed that is great for everyone in the household.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem/router. Works with Charter/Spectrum system. It is also good if you need to set up a MOCA network. Internet speeds I get are stable around 450mb.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Just what my son wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this to upgrade my TV movie options. He is a professional IT person and selected this as it met his expectations. OIt was easy for him to connect and he was satisfied with the enhanced movie possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to save on cable bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a way to save on the cable bill, renting their router each month was a good place to save and this router from Motorola made it an easy choice. This comes with a lot of features and at a very good price. This router will pay for itself months before the contract period on the cable expires, and will continue the savings into the future,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Rockin' so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to setup with my new cable provider to save on renting a router. So far I am very pleased. My overall speeds are good and have had zero compatibility issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speed. Might have to reset in a blue moon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Easy to connect to Xfinity and lovely speed. If your bandwidth of Xfinity is less than the speed max speed given by this router then you'll probably receive more speed from Xfinity at times. 2. If you are using for WFH kind of scenario, enable the VPN protocols from the router home page, especially PPTP and L2TP. Do talk to your employer tech support for network protocol requirements 3. Recently, after using it for 1.5 months, I do have an occasional wifi issue - not an internet issue. The wifi is connected but you can't reach the router homepage which is why I know this may be a router's wifi issue. I will call the Motorola company to register a bug and in the future might help with warranty and replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when my other one died. I am not sorry I did. It has been great and I have not had any issues with the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Like tonny the tiger says ITS GRATE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Git better signal and is a easy self install.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Signal strength

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any connection issues with this router. The WPS option works great! We get a strong signal and are able to have multiple devices and extenders connected to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement for Comcast Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We purchased this to replace the modem we were renting from Comcast. Will pay for itself in 9 months or so. Physically connecting it was easy. Had to call Comcast to switch their system to connect to the new modem. Was about a 30 minute process for their rep to walk through the steps till we were back online. Then had to reset our wireless printer for the new modem as well. It has only been connected for less than a week, but all is going well...actually things seem to work faster than before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook up and started working great immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Upgrade! No more rental!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Using this instead of that terrible box that xfinity gives you make a huge difference! Speeds are so much better and i never had it drop a signal once so far!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and range is much better than Xfinity router

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Replaced older modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Like having the wifi and 4 ethernet ports on this unit. I was getting frequent drops with my 7 year old modem. I also like having remote administration capability.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research, I decided to go with the Motorola AC1900, and I couldn't be happier with my choice. This thing is fast and the range is amazing. If you're looking for a modem/router combo, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    good for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine Xfinity / Comcast claims that I have no internet connection. Couldn't connect to Xfinity Stream. I had no problems connecting cables and plugs wifi seems to have a stronger signal internet works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Did not need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to use with ATT. They only use their own router. Had to return but thought it was a good router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Great router with modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router with modem!! It is easy to install and works great!! I get a much better signal than I had with my old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router fine - but Comcast not-so-good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this router a good rating for tight now because it setup easily and worked as expected. One day after I installed it, my internet service stopped working. Comcast found that my signal at my network interface connection was -11db, down 22db from where it leaves the pole terminal box across the street. So I have been without internet for 23 days at this writing and expect to be out for at leas another 1 - 2 weeks while they get county permits to dig up the road to put a new cable into the ground. Maybe I will give a follow-on review later

    I would recommend this to a friend
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