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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,982 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is value priced and setup is quick and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product and recommended by installation tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed the Router/Modem so no long term comments. Only thing we forgot to inform the sales associate is that we also have a land line, but this product does not handle land line phones. Just something to be aware of if you need that service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cord and new to streaming but this was very easy to set up. One phone call to Spectrum to get the signal and I was good to go. Pleased with the speed, I have two streaming tv's, laptop, tablet and phone that I use with the Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this modem for over a year now and still works like a champ with my Comcast/xfinity service. We just moved and I was concerned about it location at the far end of our house but I get great coverage throughout our 2k square foot home. I’ve only rebooted modem once in the last year. It’s been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Signal strength

    Rated 4 out of 5 stars

    Much better than the bundled modem Xfinity provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, I'd have to say. good distance and power

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than our last modem router combo.Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great moden-router in one piece!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this Motorola modem-router 1) to increase stability and speed for work to be done with large groups on Zoom; 2) to own my equipment rather than renting from Internet provider. I'm glad to have been able to make this upgrade and save a few dollars in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AC1900 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Working very well. The position I placed it in a secluded location, and I don't have any problem with this location. My friend came over to have a look and he liked it. Probably he will go and buy one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saving modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, saves me $14/month on my Comcast bill and easy to set up. Has great reviews and does not disappoint. Best Buy staff was very helpful in not over selling me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router and modem combo is the best. It was the easiest thing to set up and get going. If it had any downfalls I would say the fact that it can not be wall mounted would be its only downfall. Good thing it goes well with my set up and looks nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    motorola modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance from this MOTOROLA modem and router, very easy to follow instructions I had installed in less then 20minutes. this is great if you want to eliminate your equipment from your cable company, all you need is a antenna. this would make a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the router/modem from my internet provider I was constantly having to reboot and had horrible signal in most of my home. Since buying this I haven’t had to reboot yet! It’s been about a month and I’m so glad I switched!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with fast speed internet. It does its job very well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An OUTSTANDING Dual Band Motem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola AC1900 is the best operating modem/router I have owned. Excellent Motorola quality, 4 Cable ports, 2.4 and 5G wireless internet. I have done speed tests and unit performs as advertised. Excellent led operational display on front panel. I really like this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet and this Router rocks! So far it's reliable and it has 2 signals simultaneously. 5G and 2.4 Hertz connection. Chose whichever way you want to connect.... plus 4 more wired connections on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Router!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our 6 year old router. Liked that this also includes wifi as our old one did. Easy to set up and signal reaches thru the house without the need for extenders. Like that too! Our Nest cameras, computer and phones hooked in super easy. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we found someone at spectrum to help us connect it to the TV it worked fine. It is working ok for the internet most of the time but does have to be reset occasionally. For the price of it, I thought it would be better for the internet than it is, faster than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This modem was a great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase to get out from under the high cost of rental fees from various providers! There has been no lapse in the internet coverage and with the research I did easily online, this modem has given me even better speed than the one provided by our carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem because the reviews said it was one of the better ones to use for home internet thru Comcast. I have only had it for a few week now but have not had to reset the modem once since it was started. So far a very nice modem for the price which wasn’t cheep but in line with the other models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. We also have a router we use with it. Best part is, we got the replacement plan and a good thing that was. During a storm the one we had stopped working. Was able to return to store and obtain a replacement with little to no trouble.

    I would recommend this to a friend