Customers are enthusiastic about the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reliable connection. Many appreciate its strong signal, good range, and the combined modem/router functionality. Positive feedback also highlights the straightforward setup and the value for the price. While some users experienced issues with the 5G functionality and occasional buffering, the majority reported significant improvements in internet speed and coverage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,980 reviews
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
VERY EASY INSTALLATION
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is the easiest to install! I am not tech savvy, that said, the directions included with the product could not have been easier! From the time I removed it from the box to working was perhaps 10 minutes. I had a Motorola product that was still working well after 8+ years- but with the times, I purchased a newer model- I hope it works as well. I am very happy with my purchase. I previously purchased a Netgear product for more money- was not impressed. Customer service is NOT based in the USA- I had to call and try to understand the representative with roosters crowing in the background. (Which is why that product was returned.) Motorola’s customer service is in the USA, another reason I purchased this product. I have not needed customer service but if I did, that was important to me.
I would recommend this to a friend
Rated 5 out of 5 stars
The absolute best modem!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read product reviews for this modem before I purchased it. Since it was a little bit priceier than others I wanted to be somewhat sure it was worth it. I couldn’t be happier with this purchase. I had problems with the cable company’s modem not reaching the entire house. Not a problem with this modem. Covers entire house with a strong signal. I’t doesn’t seem to be pricey now.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance, Speed
Rated 5 out of 5 stars
Very good product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good modem and router combo. Easy setup and so far it has very good speed and reliablity. I got it so no more Xfinity cable modem rental fees every month. I highly recommend this device.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance, Speed
Rated 5 out of 5 stars
Far exceeds my expectations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up...works great! Good coverage and great speed. A very good investment.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good for whole house
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good whole house coverage. Easy to set up and edit.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Strong Signal, Works Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My previous Motorola modem/router plus a network extender was still working very well but I needed to upgrade my network to 802.11ac to watch Hulu. The new modem/router was easy to set up and provides a strong signal throughout the house so I don't even need a network extender. I'm very happy with it.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best Decision - Totally
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was renting the box from Xfinity. First let me say $14. a month adds up quickly. $168 in one year just to rent the equipment that you never own. Getting rid of that expense was a no brainer. With Xfinity's box I noticed a problem with 2.4 G vs 5G. Some items don't work with Xfinity 5G but the Motorola modem works well with both and chooses which network is needed automatically which took the guesswork out of it. I was able to connect those devices with no problem. My biggest concern was I worried if I would lose download/upload speeds. I did NOT!! I find that this modem works better than the Xfinity one did. Overall it was a great decision very easy to install, a quick call to Xfinity and I have been up and running with no problem. I've had it almost a month and I love it. If you are tired of wasting money renting, this is your answer.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
No more modem charges!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great with my Xfinity internet and I was up and running in minutes. I only have had for a couple weeks but it is fast and works flawlessly.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Still works great!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this router for a couple years and still works great! No complaints. Perfect purchase for me and so glad I got it. Wish I purchased it sooner, but this particular model may not have been available at the time. Completely happy.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Wonderful Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a tough choice with all the different options but proud of my choice. Works very well, fast and reliable.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good signal strength and easy set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This router/modem covers our entire house (about 4500 sq ft) and was very easy to set up. Very good value!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good for speed.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had no problems with this modem. Gives me over 200Mbps. Easy to setup and do advance configurations.
I would recommend this to a friend
Pros mentioned:
Range, Speed
Rated 5 out of 5 stars
Helped my Internet Performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Previously I used the WiFi I rented from Time Warner but having increasingly slower internet and not reaching to all the house. Installed the Motorola, internet sped up, can now get WiFi in most of the house and my Time Warner bill dropped $20+ per month. Kinda of a no brainer.
I would recommend this to a friend
Pros mentioned:
Ease of use, Range
Rated 5 out of 5 stars
Great Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem solved all the problems we were having , range is much better. Set up was super easy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Having modem and router in one unit is very nice, less wires and things to mess with. This product is easy to set up and very reliable so far, I read other's reviews before I made my purchase. Price is also good in comparison to a few others that perform the same.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance, Speed
Cons mentioned:
Buffering
Rated 2 out of 5 stars
Avoid the older WiFi 5 products
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not bother with the older WiFi 5 products. I recently purchased an Orbi and it is so much faster than this product...I could not believe the speed test difference (and we have not changed our ISP plan!) I had to run it a few more times to be convinced. No more buffering issues with our streaming services and multiple devices are handled with ease with the Orbi. Yes, the Orbi costs more but the performance is just incredible.
No, I would not recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Solid modem / router combo unit
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice modem / router combo. Does it's job well with good speed. Easy set up. Purchased for my daughter's apartment so I cannot speak to how good coverage is over a larger area (such as a multi story house).
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Cable Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this cable modem to replace the leased cable modem from my internet provider to save the monthly cost and to hopefully increase reliability and speed. In the 3 weeks that I have had this unit I think that I have done both. I immediately noticed a significant increase in the speed that web sites download and open. I have streamed 4K Netflix video with no problems. I also used a Wi-Fi signal strength meter before disconnecting my old cable modem and recorded the strength at different locations and notice an improved level of signal strength with the new Motorola unit. I had a question on setup and called Motorola customer service and was immediately connected to an individual who answered my question. So far I am pleased with this purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Motorola review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quick delivery this modem was very easy to set up, great instructions for the router portion. Price is great and the download speed is great for my service plan.
I would recommend this to a friend
Pros mentioned:
Modem, Speed
Rated 5 out of 5 stars
Great modem!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome modem,reliable and fast! Has wifi also so no need to buy a wifi modem