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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1980 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reliable connection. Many appreciate its strong signal, good range, and the combined modem/router functionality. Positive feedback also highlights the straightforward setup and the value for the price. While some users experienced issues with the 5G functionality and occasional buffering, the majority reported significant improvements in internet speed and coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,980 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a "Buy Now" alert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the easiest set-up I've ever done. Being an old-school nerd girl, I was expecting to have to log into the panel and mess with settings and values for awhile before getting everything up and running. Not the case. Approved by Comcast, XFinity, and many others. My house is spread out over several rooms on one level and I don't need a mesh or any other adapters to get full-tilt strength in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this router and modem to replace an old Belkin router that went out on me. It works great, the upload and download speed flies as it should with my ISP plan. I haven’t had any problems with dropping connection or it buffering while streaming. Pleased with this purchase and do recommend this product as it comes as a combo so you don’t have to buy separate router and modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem/router for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a ARRIs 1600 Surfboard modem router. After giving it a test run, I noticed a few quirks that I was not happy with. The Arris ran super hot. I also experienced a large frequency of lagging and buffering issues. Returned the Arris and got the Motorola 7550 modem/ router. What an improvement. The Motorola unit has 16 X 4 channel mode, significantly reducing lag time and buffering. Very easy to install. Was up and running in less than 15 minutes. Just called Comcast, to activate my service and was up and running in no time. The price was very fair. Another plus factor, this unit has a 2 year mfg warranty. Pretty impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and distance covered by this unit. I've never had a problem with it. User friendly and priced just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to set up , great wifi speed and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually a linksys guy but have read so much about new Motorola products that I thought I'd give the Motorola - Wireless-ac1900 Dual-band Wi-fi Router . I's been a month and I've had no problems. Super easy to set up , great wifi speed and range. I have a laptop and a desktop wired directly, plus 2 Amazon Dot's running and I have no degradation in speed or connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable modem/router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. We get signal throughout the house. It’s worked reliably so far. Fair pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to add to the system. Even with all the power outages, never a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Performer, Sane Pricing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who want to save the monthly cost of renting a cable modem from an ISP, this is just the product. Priced right, it'll pay for itself in a year. Add a ethernet switch for more hardwiring options or get yourself a mesh router to spread the signal wirelessly thru your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Does the Job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had Netgear for cable modems. Thought I’d try something else since we were losing WiFi quite often. No problems with this one. Easy to install. Manual is well-written with clear instructions. I’m surprised when the service technician, from our Internet provider, say that he’s never ran into anyone with this particular model before. In any case, this Motorola is performing at speeds that it claims.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great as well as range. When setting it up with my Spectrum service their system thought it was a Zoom branded model and not compatible with the service. Wish there was an app to manage the router. Had issues with it accepting the password I had created when connecting some mobile devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router combo works super great. Excellent price also. I have it in my living room and at any given time there is a minimum of three devices going, sometimes four and nobody complains about anything cutting out or speed or anything like that. My girls are their computers doing their schoolwork and I am out in the garage and I still get a great signal on my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great. Fast too! Price is right and no more Xfinity renting!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for networking

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and fast support in all app i will recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great range and signal strength router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and signal strength router that covers every floor and corner of most houses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up yesterday so I can't speak to its reliability over time, but it was very easy to setup, to connect to my internet provider, and to change the wifi name/password. All ports are clearly labeled and the instructions were easy to understand. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Combo Modem and Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and provides fast speeds and good coverage at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    works nicely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace the Cisco I rented from Comcast, which worked well. Chose this one at the recommendation of the young man helping me in the store. Set up was easy enough. It reaches to the far side of the house upstairs, and to the edge of the property outside, which my previous one did not do. Now I'll start saving money in a year and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speed, great range, easy set-up, supports all my internet needs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple to set up, great coverage and fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, great coverage and much faster than my previous modem/router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good device (except for rare occasions)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Just connected the coax cable, worked through the basic setup instructions included in the booklet, and I was good to go. The good: Excellent little router. We can connect up to 10 devices pretty easily without any noticeable decrease in speed. This is including 1 ethernet connection. Speed is excellent (or rather, it hits the upper limit from my provider, which is 100 mbps). The bad: Nothing. The ugly: Every once in a while -I'd say maybe once or twice a week, the wifi just dies. Usually the router auo-restarts and fixes it, so we don't really see an issue - at most, we have to wait through about 30s of buffering. But sometimes, it does not restart, so I have to restart the gateway through my provider. Fortunately, there is an app for that (TM) so it takes about 2 minutes, but it would be a hassle if one had to go directly to the ISP to do this.

    I would recommend this to a friend
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