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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.6 out of 5 stars with 1980 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem's ease of use, performance, and reliable connection. Many appreciate its strong signal, good range, and the combined modem/router functionality. Positive feedback also highlights the straightforward setup and the value for the price. While some users experienced issues with the 5G functionality and occasional buffering, the majority reported significant improvements in internet speed and coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,980 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Router to save money. I save money on my Internet service every month by not having to pay for equipment rental...at least $200 a year. It was very easy to connect and set up. I am not computer savvy so I was nervous about disconnecting my router and connecting this new one...but there was really nothing much to it. It also handles my WiFi so no break in service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller, but stronger than cable's router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to cutting cord. Had cable giant's box. It was nice. Hate the bill to rent. Bought this, which was the cost of one year of monthly fees to cable. It was smaller than the box from cable. I was concerned. Plugged it in, configured, and now ALL our devices stream with no problems and coverage extends to the backyard and garage. The big cable box didn't do that. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem combination router to use with Cox cable so far is awesome. Easy set up. Power full. I think the lower price one would work as well but. Was not in stock. So I got this one. N not disappointed it go up to 600mbp I'm sign up for 100. N I'm I'm getting 110 best thing is not paying to rent Cox modem. Bad is Cox has limited data n u get charge if u go over but that's a Cox thing not Motorola thing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with Xfinity Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases! Made a call to Comcast service, unplugged my rental cable modem and connected this one and it worked. It has been working for two weeks without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Comcast Certified

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older modem & Wi-Fi with this integrated unit to increase both speed and signal strength. Comcast service was connecting installing a new cable outlet and this unit was one of his recommendations. It was simple to connect. Comes with a mfg. 2-yr. warranty. Speed test results were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great valeu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router/modem combo easy to set up good range good price also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    save money now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been renting a modem from the cable company and decided to upgrade and save money by getting my own. Easy setup and no more extra fees from the Cable company - WIN WIN

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Motorola Surprise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router/modem I have ever bought. Never thought I’d say that about a Motorola product. Haha. Didn’t even know they still made stuff but it was super easy to set up and had a huge range. Don’t even use my extenders anymore. Also the homepage for setup was super easy to understand and set up custom passwords and parameters.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a cinch. My home office supports two full-time computer users with smartphones and tablets and cable TV. Connect signal is stronger with the Motorola AC 1900. My upload speeds are the same as my old NetGear AC 1600 but the download speeds are WAY faster with the Motorola router (10 Mbps versus 50 Mbps). Samsung wireless TV downstairs is faster now with the Motorola router, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few different modem, but this me worked best for my home. It’s more affordable than the other ones on the market. This works good on homes for up to 5500 sq ft. I don’t know how the connection would be for bigger home. But I was tired of paying monthly fees to the company for rental fees. This will pay for itself after 8 months. Saves you money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Speeds and Reliable Wi Fi coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old modem plus a router. Was having to constantly re-boot. With this Combo Modem-Router, I never have to re-boot. I get much stronger and faster speeds and works solidly throughout my apartment. No need for signal extenders as I was also using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best buy at Bets Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to connect and great price. Best Buy honored the price match. The connection to my cable company was superfast and with 4 Ethernet and even a phone connection I don't need more. Some time we have 6 equipment connected and no problems with the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and very reliable. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Switched away from older netgear, trying out Motorola and I was impressed. Straight forward setup, Ethernet cable provided along with cable management Velcro. I pay for 250 mbps and am pulling all of that, even a little more at times.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    increased download speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five years of reliable service our Motorola SB6580 started to have internet connectivity issues even with hardwired connections - so we replaced it with a Motorola Dual Band AC1900 Router. No more connectivity problems with this router; it has 4 LAN connections, easy installation and easy online activation through the Comcast website, no phone call necessary... So far we have noticed an increase in download speed and our aging Apple TV performs works better streaming Netflix, Youtube, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We upgraded amidst the pandemic. Two teachers teaching live online and our own three kids doing online school, all at the same time, and this modem/router hasn’t hiccuped once in the 8+ months we’ve been using it. Housed on main floor, works great in basement and top floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cord and new to streaming but this was very easy to set up. One phone call to Spectrum to get the signal and I was good to go. Pleased with the speed, I have two streaming tv's, laptop, tablet and phone that I use with the Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easier than Comcast's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Comcast modem/router died during the virus pandemic & of course Comcast closed all their stores. Soonest I could get it replaced was about a week. I was so happy that Best Buy was open & close by. Drove straight over there, a nice young man brought me this comparable device to my car & I was on my way. I couldn't believe how easy this was to set up! Within minutes I was back up & running. And reusing the same strong password I had before, I did not have to set all my electronic devices up one by one. Another bonus is I got to get rid of my modem rental fee!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product 5 Stars - but I give Xfinity 0 Stars. They intentionally will tell you that this product isn't compatible with their network despite the fact that they placed their own brand mark on the front of the product AND list it as a compatible product on their website. When you call Xfinity to register your product, if they pushback, hang up and call again. It works with Xfinity without issue. Blazing fast and works with max. devices connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem router combo for computer novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem router combo for inexperienced computer user. Setup was quick and easy. Just followed step by step instructions provided. Be sure to notify your internet provider they typically have to activate the equpment. Our service has never been faster. Nice design, slim and compact . Blends in surroundings and is not noticeable.

    I would recommend this to a friend