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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1982 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its overall performance, ease of setup, and impressive speed capabilities. Users appreciate its reliable connectivity and strong signal strength, ensuring a seamless online experience. The router's extended range and excellent coverage throughout the house further contribute to its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,982 reviews
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Smaller, but stronger than cable's router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to cutting cord. Had cable giant's box. It was nice. Hate the bill to rent. Bought this, which was the cost of one year of monthly fees to cable. It was smaller than the box from cable. I was concerned. Plugged it in, configured, and now ALL our devices stream with no problems and coverage extends to the backyard and garage. The big cable box didn't do that. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works with Xfinity Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases! Made a call to Comcast service, unplugged my rental cable modem and connected this one and it worked. It has been working for two weeks without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Normally we use Netgear but decided to switch. The store associate recommended this one and we are happy. Haven't had any issues so far with wifi dropping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save money now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been renting a modem from the cable company and decided to upgrade and save money by getting my own. Easy setup and no more extra fees from the Cable company - WIN WIN

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    5g performance

    Rated 2 out of 5 stars

    Bad signal strengh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds where fast but the signal strength was poor. The 5 channel only worked if in the same room and the 2.4 was giving a very weak signal throughout the house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Range, Speed

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get connected and seems to have a good range and speed

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Speed

    Rated 4 out of 5 stars

    Very Good Modem/Router Combo. Supports high speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the device which I was looking for. It works perfect. Supports high speed data and has a dual band.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Far exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up...works great! Good coverage and great speed. A very good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a cinch. My home office supports two full-time computer users with smartphones and tablets and cable TV. Connect signal is stronger with the Motorola AC 1900. My upload speeds are the same as my old NetGear AC 1600 but the download speeds are WAY faster with the Motorola router (10 Mbps versus 50 Mbps). Samsung wireless TV downstairs is faster now with the Motorola router, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having connection speed issues with the modem provided by our cable service provider. Bought this one now everything works great! No more "buffering" or "loading" when trying to watch Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Speed

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great fast Conection. Esau to set up.save on bills

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem and router combo. Easy setup and so far it has very good speed and reliablity. I got it so no more Xfinity cable modem rental fees every month. I highly recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Fast Speeds and Reliable Wi Fi coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old modem plus a router. Was having to constantly re-boot. With this Combo Modem-Router, I never have to re-boot. I get much stronger and faster speeds and works solidly throughout my apartment. No need for signal extenders as I was also using.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    increased download speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five years of reliable service our Motorola SB6580 started to have internet connectivity issues even with hardwired connections - so we replaced it with a Motorola Dual Band AC1900 Router. No more connectivity problems with this router; it has 4 LAN connections, easy installation and easy online activation through the Comcast website, no phone call necessary... So far we have noticed an increase in download speed and our aging Apple TV performs works better streaming Netflix, Youtube, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Best buy at Bets Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to connect and great price. Best Buy honored the price match. The connection to my cable company was superfast and with 4 Ethernet and even a phone connection I don't need more. Some time we have 6 equipment connected and no problems with the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Switched away from older netgear, trying out Motorola and I was impressed. Straight forward setup, Ethernet cable provided along with cable management Velcro. I pay for 250 mbps and am pulling all of that, even a little more at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for whole house

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good whole house coverage. Easy to set up and edit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was time to change my old router, after reading some reviews i decided to try and i didnt go wrong, definitely great product , i recommend it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We upgraded amidst the pandemic. Two teachers teaching live online and our own three kids doing online school, all at the same time, and this modem/router hasn’t hiccuped once in the 8+ months we’ve been using it. Housed on main floor, works great in basement and top floor.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got rid of the Xfinity provided router, and no longer giving them anymore than they need. This will pay for itself in 10 months. Great speed and connection.

    I would recommend this to a friend
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