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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 468 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 468 reviews
  • Cons mentioned:
    Sim card issue

    Rated 1 out of 5 stars

    Don't Buy !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are selling used phones. It was working fine but after 6 months all of a sudden it said it could not find the SIM and that was it. Phone physycally is in great condition, everything else just works fine, but its useless since i can't use a sim card on it.I regret this buy. Would not reccomend to anyone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SudanD, thank you for having one of our devices and we're sorry to hear that you got a concern with the device. Just to let you know don't sell 2nd hand devices. We would to ask a few questions.
      Have you tried to remove the SIM card and insert it again?
      Have you tried to use a different SIM Card if the phone will read it?
      Have you tried to seek assistance from your carrier?
      For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola Edge 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone No 3.5 mm jack however, must use bluetooth Battery is superb as it lasts days. Fast and reliable as Motorola is.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Perfect midrange phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid-level phone with good speed excellent connectivity and wonderful screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Andy, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our Moto Edge 2021 devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Elle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. I was hesitant at 1st to buy it but with the good price it's all worth it. I will definitely recommend this for parents wants to buy phone for their kids.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Menilda. We are pleased to have you as a part of the Motorola family and we're glad that your son is satisfied with the phone's features. If you like, you can be a part of our official Moto Edge 2021 community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Cons mentioned:
    Speaker

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing good but speaker sound is no good, bigger screen is best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. Good battery and camera. Hopefully it last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Another Great Device From Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Outstanding processor. Plenty of memory and storage. Ok camera. Zero negatives. Crazy long lasting battery. Running Android 11.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, Ari1979. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good choice of phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and charging time are both very good. Phone is loud and clear. Fingerprint ID is not working for me. Haven't tried camera yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied and happy with my purchase. As well as the price that I got the phone for I saved myself $400 off my purchase there at Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Edge phone 2021

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my Hauwei mate 20x everything worked fine, but found the sound low and I prefer a wider screen, to me screen too thin. Other then that for $499 not a bad phone but for 700 not worth it. I would recommend for anyone who needs a budget phone, I ended up buying note 20 ultra for 900 on Amazon brand new, for a bigger wider screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sticks, We appreciate you taking your time to give us feedback and we're sorry to hear that you're not happy with screen size. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Really surprised me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Moto phones in the past, but this one really impressed me. It has a fantastic screen quality, huge internal storage, and lots a great features. The only thing I would knock on it is the camera. Although the quality of the pictures is fantastic, it can be hard to get a great shot if the object or person is moving. The Pixel camera is much better and easier to get a great shot with. The screen quality of this phone is fantastic. My wife has a Google Pixel 6 Pro which is an awesome phone, but I am very satisfied with this one that cost less than half of that one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Moto on sale for $300 this is probably the best deal you can get. Good camera and processor overall is a good phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Loscarloslos, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. Moto Edge phone has all you need for the price and excellent specifications. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Kind Of Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Serves my purposes. It fits my shirt pocket.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Yeah. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Edge (2021) users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good purchased..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied witth my purchased and easy to use.Its a good buy since its on sale.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Zander, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto Edge smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Elle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone, very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone for the price, very vibrant screen, good sound, battery life is enough for day to day use without running empty halfway through.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Swagnificent. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto Edge (2021) community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 3 out of 5 stars

    Green tint

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That green tint issue was the main reason for the lower star rating

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi King, thank you for taking the time to reach out to us. We are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Have a nice day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone it self. It's a okay phone . I'm not impressed Corina

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It takes good quality pictures. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Motorola edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea was a super huge help in my new purchase.My old phone no longer charged or turned on so I needed a new cell phone.She not only helped me choose a great phone but went above and beyond to help a almost 60 year old figure it out.My Motorola Edge is a great phone and Chelsea helped me so much thank you for having such great people on your staff

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bestbuyfan, Motorola is pleased to hear feedback from you regarding the purchase of our product. You can join our official Motorola Edge 2021 community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en - Mike MotorolaMobility

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immaculate!!!! It's sooooo fast! And thin but fits so nice in my hand. The case options where crazy awesome!!!

    I would recommend this to a friend