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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 468 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 468 reviews
  • Cons mentioned:
    Sim card issue

    Rated 1 out of 5 stars

    No SD capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews and lots of websites say that it has an SD card slot and it does not! I had 2 managers and 3 salesman say that it did and when we opened it up, we verified it doesn't.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give us your feedback, msmith83. We're sorry that your experience did not match your expectations. We would like to help. Please email us at supportforums@motorola.com at your earliest convenience. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love everything about it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone!!! Lots of memory. Great camera! Love the color! Nice size!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so happy to hear you had a positive experience using our Moto Edge phone and that you're enjoying the phone's features. Your support and trust in us are much appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A true bestbuy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. The price was perfect and the phone’s performance is right there with flagship phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Joemartino801. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto Edge (2021) community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Moto edge 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for upgrade from moto z4 and this was a solid choice. Big screen and a lot quicker

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi nope, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. As a person who is coming from an iPhone XR this is a big step up. The ultra fast charging is a big deal for me. The 30w charging out of the box is a big win. I would totally recommend this phone to anyone who's looking for something new and refreshing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best phones I've ever owned. Affordable and honestly has better picture quality than most TVs

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Deatrix53, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone!!! Camera is the best takes great pictures The phone is user friendly easy to use !!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Smooth operator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast, slim, do not like to fingerprint reader(one of a kind), Power really only hold for 1 full day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Moto Phone Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has amazing specs on paper, they don't work even a fraction as good as they're supposed to. the soc is sluggish, the memory is laggy, the storage is slow, it dies fast and charges slow, the cameras are just awful, the only thing i liked about this phone is the usual moto flashlight activation gestures. stay away from the modern edge line from Motorola. they are deceitful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Moto Edge 256GB 2021

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone, plenty of storage, has NFC, and its just a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Beautiful screen. Fast response. Great deal for $300

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We thank you for sending us a 5-stars review, CWilliams. We're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!! I really enjoy the camera quality and the set up!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaM, thank you for sharing this positive feedback with us and for leaving us us perfect 5-star rating. To be updated with our latest device, follow us on our official community page at
      https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en and we'll always be here to assist you. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only describe this phone as "Perfecto". I like the price too. This baby is loaded!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Moosty, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto Edge (2021) users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en.
      -Rizza MotorolaMobility

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Worthwhile Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, nice visual strength, even in slow, dense connection activity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Denese, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/edge/bd-p/edge_en -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    good price for a good cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cell phone, it has good reception, a very good front and main camera, the speakers are heard well but not so loud. The only one that. I didn't liked it is that it does not have expandable memory.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorRdz, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. We appreciate your feedback with the expandable memory and we'll pass this on to our team, but we can't promise that the suggestion will be implemented. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto Edge 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. A lot of value, display is gorgeous and battery life is huge

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to see you love your phone and you're satisfied with the phone's features, Bolwall. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't get a better phone, excellent camera and it's also fast, not to mention 5g!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Motorola would like to thank an awesome customers like you for your amazing support, Justin. This phone has all you need for the price and great specifications. If you would like, you could join your fellow users on our official Moto Edge community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    My first Unlocked Smart phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lots of questions before purchasing my first Unlocked Smart phone. Staff patiently answered them and helped me move forward for the special needs of international travel.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    motorola edge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone my husband loves it good camera and great apps

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, AdaP. We are happy to hear that your husband is satisfied with his Moto Edge phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the phone good clarity easy to read and good camera

    I would recommend this to a friend