Customer Ratings & Reviews
- Model:
- PANX0000US
- SKU:
- 6472092
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone to replace my older phone which was a Motorola g 2022.. For a 2022 phone that phone was slow.. I took a shot with this phone and even though I downgraded the year its way better than my other phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BLAC, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge 2021 users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza
Motorola Edge 2021
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice phone but after Android 12 update it's having 5G issues. Hoping Motorola gets it sorted out.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Steve, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. Kindly send us an email at supportforums@motorola.com and tell us more details about the 5G issue. We'll be there to assist you. -Rizza
NICE AND FAST SMARTPHONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice smart phone, the camera is not as good as my 12 pro max tho but still working
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing our product, RicardoTorres. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd phone I purchased in a month .the reason I got a second one was my friend liked my phone so much I had to get her one
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your support and love for our Moto Edge phone, DonaldE. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
- Cons mentioned:Fragile
Braks easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a case it will crack and scratch very easy ,,,,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rays, thank you for sharing your experience with us, and we appreciate you for having our Motorola Edge. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions, write us an email at supportforums@motorola.com. -Ythan
Nice replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this phone. It is as responsive as the other edge I replaced after it broke. I like how this one is not curved. I replaced a 2020 and the screen broke and stopped responding.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nofalt, We appreciate your support and love for our Moto Edge phone. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Kris finds a phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was very efficient and knowledgeable with helping me select a new cell phone. My old phone was completely damaged by lightening. Thank you for your help David. The new cell phone is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anotherbestbuy, Thanks for purchasing this phone and giving us a positive rating. Glad that you had a smooth transaction with BestBuy. You may join our official Moto Edge 2021 community here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it . Faster phone Processor. The camera is great. An I think overall satisfied with my choice.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Samantha, We appreciate that you have one of our products and we're delighted to hear that you like the phone's features. If you're interested, we'd like to hear your story here on this Moto Edge community: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Hidden gem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price, powerful, great photos and plenty of storage space. Always used Motorola or Galaxy phones. The latter has gotten too pricey.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us and for giving us a very positive rating, Chatt262. We're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other Moto Edge users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. We love to hear you from there. -Mitch
Loving it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Upgraded from my Moto Edge 5G (2020). I notice the difference in the refresh rate of the screen when I play clash royale. Also, glad they got rid of the edge.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SanchezSystems, Thank you for patronizing our product and for your awesome review. We're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with the Moto Edge users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. We love to hear you from there. -Mitch
Decent phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good phone decent value as well. Large screen makes it easy on the eyes.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rich, We are so happy to hear you had a positive experience using our new Moto Edge (2021) phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza
great phone and service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had problem with phone and they were great fixed it now working well for the most part would buy again
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Wowgreatdrive, We appreciate you taking your time to give us a positive rating. Glad that you had a smooth transaction with BestBuy. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Nice Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Phone so far, great display, fast and easy operation, camera could be better.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GDubya, Thank you for sharing your feedback. We would like to know if you have encountered any issues upon using your camera. Kindly email us at supportforums@motorola.com and tell us more details, use Edge2021_CameraIssues as the subject of your email. We'll be glad to assist you from there. -Rizza
moto edge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works for what i need hooked up to my car easy needed sim card for verizon got one at there store
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing our Moto Edge Plus phone, Moto. We appreciate you taking your time to give us positive feedback. If in case you need help, kindly visit our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Buy & Go somewhere else
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone July 21 ,2022 at Best Buy. Today is 2/15/2023 the phone is black out-No longer working. This was the Best& most $$ phone I have ever had at$ 439.00 . This phone worked 7 months. Guess what Best Buy & Motorola Edge 256GB that will be your last $$$ from me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you letting us know and we're sorry to hear about what happened, KathyA. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery / Charging>My phone will not turn on. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good graphics, only one speaker, super easy to multitask. Overall a good phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeathlyCute, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our Moto Edge 2021. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza
Moto G7 much better than the Edge 2021
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the Moto Edge 2021 and going to return it. I had the Moto G7 which I love. This is suppose to be an upgrade especially in camera quality but I have seen no difference. Camera enhancements are available but you have to pay 1.99 a month. Also won`t send pictures for appx 15 min or not at all. Constant annoying alerts and no spam button to hit while call coming in as in the G7 which is great.Also does not seem faster than the G7 although I don`t do gaming on it.Also dislike the chop feature for flashlight as sometimes you have to do it many times for it to come on. Just purchased a new G7 on Ebay for a LOT less money and can`t wait to go back to a better phone for only 170.00. You may like it if you never had a G7 but I much prefer the G7 over the Edge so I would not recommend. Also battery life better on G7, maybe bc constant alerts popping up.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lucky, We appreciate you informing us about your phone's condition, and we understand how you feel. Please allow us to help. Kindly check if your camera app is up to date, go to Play Store > Touch your profile icon > Manage apps & device > Touch See details and look for the Moto Camera 3 app. If it's listed, touch Update next to its name. For other concerns, please send us an email at supportforums@motorola.com. We'll be there to help. -Rizza
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sales rep David was very informative and very low pressure. He is a true asset to your company. A few days after my phone purchase I needed a car charger he greeted me at the entrance and remembered me.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are pleased to have you as a part of the Motorola family, Partsguy. To be up to date with our devices, please do follow our official Motorola community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en --Mike
Not so much of a phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone looks nice, has an SD card and 144 refresh rate. I just got this phone today. After software updates and setup I started experiencing an app crash popup that pops up on my screen every few minutes and goes away. I factory reset the phone and still have same problem. I'm definitely taking it back and pay little extra for a flagship phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ZEEE, Sorry to hear you had to return the phone and for having some difficulties. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch
Motorola phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but the quality and camera are not very good .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Chuy, we appreciate you for having our Motorola Edge and we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com. -Ythan