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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 468 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 468 reviews
  • Rated 1 out of 5 stars

    I never used it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it, when I bought it I asked if it worked for t mobile and they told me yes, when I went to the t mobile operator they told me it didn't work and I had to return it to the store. very disappointing shopping experience from best buy sellers!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Moto product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from another Motorola product not capable of 5G...Upper-mid tier product(Gorilla glass,108MP camera w/awesome macro, call quality great T-mobile(ATT not so good in So Fl)I could go on...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works fairly smoothly and is a vast upgrade from the G5 i originally had. Overall Android is very intuitive and more importantly long battery. It can be put to good rugged use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yahoo!! Back to a droid!! Away from iphone. Works great! looks great! I'm glad I am back to Motorola!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jRk68,

      Welcome back to Android and thank you for choosing our products. We are happy to hear that you like the new Moto Edge 2021. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. We love to hear you from there. - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Mobil phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone for the price. Locks up from time to time but overall works like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Edge 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good so far. Still getting used to the differences from the Motorola one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Great company.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. Best Buy had the best deal. Fast shipping came faster than I thought. Great features in this phone I highly recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the recommendation, Skip. You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this Edge community: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    helo MOTO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a MOTO mom for ever and love love that phone. Was so easy to use.But was not compatable with the Samsung watch. So I gave it up for the samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective and capable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable, cost effective, phone. Keeps up with $1000 phones in all apps, wi-fi, screen readability, and phoning.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, MrRJM. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other Edge 2021 users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still new phone. Haven't seen all features being used.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    5G Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. I love the 5G! I'm still learning how to use the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Just getting use to all the features. Pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Motorola !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything,good cell phone. I was looking for a large cell phone and it met my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello Moto!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value as I'm still learning all the features this phone has.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to see that this phone meets your expectations, Jeff. We appreciate your enthusiasm for the Moto Edge (2021) smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone but haven't seen anything special with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, speedy and nice display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is surprisingly quicky and speedy. Screen is nice with fast refresh rate. On sale it's a pretty good buy. At full price, lots of better choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Black Friday deal in July

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 8gig ram phone,with slot of memory. Great purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Robertto. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto Edge 2021 community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Overall good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very sturdy and the graphics are great. I do feel like it is a bit overpriced, but since it is unlocked, Can't really complain about the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dada, we appreciate your business and value your feedback. Please let us know if there is something you need help with or have questions about the phone. You can let us know through our Moto Edge (2021) online community here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mary MotorolaMobility

  • Rated 2 out of 5 stars

    Save your money, get something else.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has been the bane of my life ever since i got it. There is no difference between vibrate and silent as vibration is non-existent. camera quality is atrocious as there's too much sharpening happening in post. notification volume will randomly on its own drop down to 20% even if the phone has been sitting on my desk all day. Flip to DND has only ever worked once throughout my time of owning this phone (yes, i've checked that the feature is turned on). After the latest software update the battery drains much faster. used to charge every 3 days and now it barely makes it a day and a half. the screen and call quality are great tho.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Hansuke, That's unexpected for our Moto Edge phone and we’re sorry you had this experience. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Prefer the Samsung UI

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're used to a Samsung do not buy this item. The user interface is a big change. Not necessarily better or worse, but different enough that I purchased a new Samsung yesterday to replace it after 6 months. (Old dog new tricks issue).

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for taking the time to leave us feedback GaryA, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility