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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 468 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 468 reviews
  • Rated 4 out of 5 stars

    Great phone, good for daily uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, large display. Good for daily uses. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Edge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new phone! Had one a company sent me to replace another one I loved but they sent me a cheaper phone so I am thrilled with this one!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pati, We appreciate you taking your time to give us very positive feedback and we're happy that you're satisfied with your Moto Edge phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great value and great performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value. Best phone for the money. If you are looking for strong performance on a budget, this is your next phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, decain2969. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other Edge 2021 users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Edge 256 GB 2021

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's excellent,although price of the cover of the cellular phone and the tempared glass for the screen was expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price Would like to have wireless charging

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, Jedwards. Glad that you gave us a positive rating and you're satisfied with the phone's price. We're always looking for improvements, we'll relay the message to the team. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Aptx adaptive phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it has aptx adaptive. Which is lossless Bluetooth. If you have matching earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my husband & he absolutely loves it! The picture quality is as good as my galaxy note plus! Happy we purchased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Amanda. We are happy to hear that your husband is satisfied with his new Moto Edge 2021 phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Dad. He is happy with his new phone. Price went down the next week and found the phone was EXCLUDED from the reduced price w/in 14 days that Best Buy advertises. This was unexpected and very disappointing.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone, Jamie. We're glad that you chose it for your dad. Sorry to hear that your phone is not listed on the price drop list. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola always puts out a good quality phone for a decent price. Have had Motorola's since cell phones came out and never had any problems

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to see that this phone meets your expectation, Dodgers2020. You make us want to work harder and better. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Doesn't slow down.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Works perfectly with all the different apps that I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New moto phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. Perfect size, good memory,fast processer. You will not be disappointed. Motorola did a great job!,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size phone, with good picture quality, and easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, TonyW. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official Moto Edge 2021 community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Elle MotorolaMobility

  • Rated 1 out of 5 stars

    HORRIBLE PHONE! 2ND ONE DIED IN UNDER 1 YEAR.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE PHONE! FIRST ONE I PURCHASED DIED WITHIN A FEW MONTHS...TOTALLY DEAD. NOW THE REPLACEMENT JUST DIED LASTNIGHT...CAN'T CHARGE IT, CAN'T GET IT TO WORK. HORRIBLE PHONE! DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you letting us know and we're sorry to hear that your phone won't turn on, Reenie. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery / Charging>My phone will not turn on. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for about a week. So far so good. No problems. I like the bigger screen size phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from 2019 model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a wonderful upgrade from the 2019 model. Sound, picture, connection all are so much better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback, Debbie. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Jr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone very well design. I've upgraded from a previous model and this one is way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Edge unlocked 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with this phone so far. Good picture quality. I can here it a lot better than my old one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review and for being our valued customer, lindalou. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Edge (2021) users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice looking and well built phone. Easy to use but miss arrows to return back to home screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us positive feedback, Duncan. To use the navigation keys, go to Settings > System > Gestures > System Navigation > Choose 3 button navigation. If you need further help, please send us an email at supportforums@motorola.com. We'll be there to help. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid-priced unlocked phone. Replaced a motorola after 2 years. Worth the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the time that you gave us a positive rating, MarkH. Glad that you're satisfied with the phone's prices. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I Love my new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone it works and does everything that it is that I want it to do perfectly.

    I would recommend this to a friend