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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 468 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 468 reviews
  • Pros mentioned:
    Camera

    Rated 1 out of 5 stars

    SO disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's a great phone and the camera is top knotch, BUT .... BEST BUY DOES NOT STOCK ENOUGH CASES FOR THIS. THEREFORE I HAD TO ORDER A CASE FROM AMAZON. SO LITERALLY THE FIRAT TIME I USED THIS PHONE I DROPPED IT BC I HAVE CARPAL TUNNEL. YOU WOULD THINK THAT A PHONE WOULD MAKE IT THROUGH AT LEAST A FEW DROPS WITHOUT A CASE AND BE OK. BUT NOPE!!!! SCREEN SMASHED AND NOW ITS CRACKED AND EVEN HAS SMALL BITS OF SCREEN MISSING AT THE BOTTOM RIGHT OF MY SCREEN.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Krishareviews, We're sorry to hear that these are happening on your phone and we know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. It was an open box phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Maria, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Great phone if you dont have android auto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,but only giving 3 stars because it does not play well with android auto. Would not stay connected at all. Brought it back and exhanged it for a samsung s21 plus. That one works perfectly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BobH,

      Thanks for sharing your feedback with us and we're very sorry to lose you. We hope you can give us a chance in the near future. If you need further assistance or if you still have the device, we would like to take a look into this. Please email us at supportforums@motorola.com and use this as a subject BestBuy/MotoEdge_AndroidAutoDropsConnection and we'll be assisting you from there. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Edge 256GB (Unlocked) 2021 - Nebula Blue Perfecto

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the money. Dependable and good battery life as well as a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto edge 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Perfect size with lots of features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Skypilot, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was delivered with new box on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the closest to an LG but a whole lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone. Moved from apple to Android

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Moved from apple to Android. Loving this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Love ready for , works both wired and wirelessly!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Fell4221. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto Edge (2021) community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone came on release day .I hope best buy continues to honor their same day release!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone.picture quality perfect color of phone not many option only 1 color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Take a Beating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola phones are the best. They take a beating and come back for more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorola, We are so happy to hear you had a positive experience using our new Moto Edge (2021) phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Very rare hard to find

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a hard device to find unlocked and of course Best buy has plenty in stock

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad phone i bought and one day turn off and never more i can turn on again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for daily use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and value for money. Moto is time tested brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Edge 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this phone so much....I ordered at 7pm and got it by 12 pm the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone- it is so efficient and everything I need plus

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lukie, We are so happy to hear you had a positive experience using our Moto Edge 2021 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola edge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, and the customer service was also awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIT LIKE GLOVES 5G 4G LTE HD VOICE 108 Pixel IS SU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Quality 5G phone for around $600 Super Camera 108 Pixel Camera Fits Like Gloves

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review and for being our valued customer, Rfarzad. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto Edge users here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. We love to hear you from there. -Mitch MotorolaMobility