Customer Ratings & Reviews
- Model:
- PANX0000US
- SKU:
- 6472092
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Edge 256GB (Unlocked) 2021 for its excellent camera, long battery life, and affordable price. They appreciate the high-resolution front camera and the powerful 4,500mAh battery with fast charging. At the same time, some customers have concerns about the lack of wireless charging, speaker quality, and occasional 5G connectivity issues.
This summary was generated by AI based on customer reviews.
Super loaded
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone to have. It is sharp, smart and smooth. Very useful tool.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for being our valued customer, James. If you're interested, you may want to check our official Motorola community of Motorola Edge 2021 owners here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en - Mike
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a TERRIFIC phone I really love it glad I got it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi! Thank you so much for giving us a 5-star review. We're glad that customers like you are having a great experience with the Motorola Edge (2021). Feel free to ask us questions on our online community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mary
Great Android Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Android Phone that has all the bells and whistles.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Htexas,
Thanks for sharing your feedback and we're happy that you're satisfied with your purchase In case you're interested to know more information about the device, you can join our Edge 2021 community. Please see here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. - Frank
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone. Works amazingly. Would recommend...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for all the support, Nitro1o7. If you're interested, check our official Motorola community page here: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en - Mike
Bombs away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just okay. Disappointing Android updates should be more for this kind of phone the manufacturer should know this
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mediocre, We appreciate you taking the time to share your feedback, we'll relay your feedback to the team. Should there be any further inquiries, please do not hesitate to email us at supportforums@motorola.com. We'll be glad to help. -Mitch
Loyal Motorola Guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had Motorola's.for years and this one is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for going the extra mile to support Motorola. Kind folks like you make our job a pleasure. If you would like some help with your new device, kindly visit our official Motorola community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en - Mike
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the phone, good for games okay camera
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the review, mommaknows. Let us know if there's anything else we can do to help or you can visit our official Motorola Edge community page: https://forums.lenovo.com/t5/edge/bd-p/edge_en - Mike
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great phone so far. No issues with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Freeb, We really appreciate you taking your time to give us a positive feedback and we're happy to see that you are enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto Edge community page: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
Bad phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vary bad phone and very bad camera quality, I'm very disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChaabaneB, Sorry to hear that you are unhappy with this device's camera quality. We'll do our best to assist you. If you can provide us with sample photos taken from this phone, we'll be glad to check that. You may reach out to us via email at supportoforums@motorola.com for us to further assist you.-Jess
No back button is really awful. Bad interface.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No back button really awful. Pretty much makes it useless for searching. The back function does not work frequently. The new way the home function works is not really great. Additionally, the return to home is really sloppy. I hate that they have gone the way of Apple with out simple navigation in the interface.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JustAGuy, We appreciate you letting us know about your phone's condition and we're sorry to know that you're facing this issue. The gesture navigation update is part of the latest Android OS update. However, if you prefer the previous Android navigation controls with the back button, you can revert to navigation settings by going to Settings> System> Gestures> System navigation> Select 3-button navigation. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Bad battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery, phone is nice, was drained very fast, much faster then moto ace one 5g
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .hi UMax, Thanks for reaching out to us and we're sorry to hear that you're having this kind of problem. Please allow us to take a look into this. Kindly email us at supportforums@motorola.com and use this as a reference: BestBuy-MotoEdge_BatteryIssues so we can properly discuss this matter.
-Rizza
regular customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sales person was not entirely accurate on the infromation about the phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, Mislead. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
- Cons mentioned:Sim card issue
Stay Away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my second unit....keeps saying Sim Card is not on a network but ATT says it is and replace phone and sim card and still warning keeps poping up!! Call Motorola and they could not help, They Said exchange it and I did and got a new one and new sim card but same problem,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mikesphotos, We're sorry to know that you are having this issue with your Moto Edge 2021 phone. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch
heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to big to heavy. DO NOT HAVE TIME!!! YOU HAVE ASK ME TWICE!!!!!!!! NO MORE
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Heavy. We appreciate you taking your time to give us feedback. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Not my type
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not interested in phone. Android user. Going back to android.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear you're not happy with your phone, Android. We would like the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mitch
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Imagine buying a phone only to find out it cannot be activated. I'm saddened because I bought 2 of these phones and had to return them because it cannot be activated by Sprint even though it says on the box or the listing that it supports it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Disappointed, Thanks for bringing this to our attention, and sorry to hear that you're having this kind of problem. Motorola Edge 256GB (Unlocked) 2021 is not compatible with Sprint based on our carrier compatibility chart: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/161593/~/motorola-edge-%282021%29-carrier-compatibility. -Elle
- Pros mentioned:Battery life, Camera, Price
Field tested & better than the h8ers said
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was either this or spend on an Iphone 13, after looking thru tons of Android phones, including the Pixel 6 which felt meh in comparison. Fair disclosure been an and off Motorola user for longer than I care to think about. I almost popped for the I13 Max Pro...but couldn't bare to do it, its more than double the cost out of pocket. If you're getting it free and well then. But since I buy my phones this is the better bargin. The flagship razor is a nice one at $799.99 now...for a foldable that was a sweet screen...but the next "best" offering all around is the 2021 Motorola Edge for an unlocked phone. Pricing wise I literally just saw NIB at Best Buy for 399.99 after paying $485 for same phone at beginning of December...grrr not cool since it was open box...btw good program, but saying that it was thoroughly cleaned and had fingerprints all over wasn't exactly the best description...so bad on BB for that oversight. The phone is light enough and has some good specs that you can look up. Got it for the camera and Android interface, and moto actions. Some people are killing this phone IDK why honestly, used a bunch of motos and this one is sweet. Ok at $400 bucks this is the incredible phone. Wifi 6, 5G all works been testing it all month before writing a review. Almost stock Android 11 low on bloatware save for Google stuff but its a google OS. Easy to port over from old android if you wish. Pros: light, fast and responsive, good vibrant screen even if not oled, memory and os are responsive to switching apps, games 256GB onboard internal storage. Camera feels good and responsive, nice specs lots of features...no its not Iphone 13 good but still a happy user here. Fair battery life to really good when new, fast charge USB C. Screen responsive which is a fundamental, but its a beautiful display in my opinion. Those software tweaks with the camera are many and fun. Cons: its not Iphone level construction and feels like you NEED a case around it. Moto stops supporting fairly quickly and at this price you may feel like why? No 3.5mm jack and no SD card slot. Won't say feels cheap build but doesn't inspire confidence that a drop with no case would be unharmed, unlike the Iphone, but thats a lot more $$$. Not waterproof or dust proof, but resistant.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the superb feedback, Tabascosaucy. We are pleased to have you as a part of the Motorola family and we’re so grateful for the trust you’ve placed in us. If you like, you can be a part of our official Moto Edge community page here:https://forums.lenovo.com/t5/motorola-edge-2021/bd-p/motorola_edge_2021_en. -Mitch
So so phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fingerprint id never works and the phone freezes all the time. I wouldn't want this as a long term phone..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dissatisfied, we're sorry to hear that you got concerns with your device. We would like to ask some questions for us to identify how we will be able to resolve this concern. When you did a reset, did you set up the phone as a new device, or did you restore all your data right away? Does the freezing only occur to a specific app? How often does it freeze? Can we try to put it in Safe mode to check if this will resolve the freezing concern? Kindly check the link at https://motorola-global-en-roe.custhelp.com/app/answers/detail/a_id/151014/~/safe-mode---motorola-edge. Let us know if this works. -Ythan
Moto
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the phone but hated the sound quality as always best buy backed there product
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Oldschool, We're sorry to hear that you're not happy with the sound quality of your Moto Edge phone. We stand by our phones and this is something we want to take a look at. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch
I have got the defective phone.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defective. The phone didn't recognize my sim card which was perfectly working on my Moto one 5g ace. I have spent the whole day figuring it out and finally gave up. This was my fifth Motorola phone over 3 years and the only defective one. Best buy store was very helpful with the return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that this is happening on your phone, Kudrat. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch